Switchboard Operator
| Company: | ISS Facilities Services |
|---|---|
| Salary: | from £14.91 an hour |
| Hours: | Full-time |
| Location: | BR6 1ND |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 26 Oct 2026 |
| Closing date: | 25 Nov 2026 |
Summary
Switchboard Operator
Contract: Healthcare
Location: Bromley, BR6 1ND
Hours of work: 37.5
Working Pattern: Monday - Sunday. 4 on 4 off revolving pattern
Contract Type: Permanent
Hourly Rate: £14.91
Are you looking for a rewarding role within an essential service?
We are seeking a full-time Switchboard Operator to join our team at Princess Royal University Hospital.
As a key member of the team, you will play an important role in ensuring callers are connected quickly and efficiently to the appropriate departments and services.
Working in a busy switchboard environment, you will handle a high volume of calls and support both internal and external enquiries, including emergency calls. Your contribution will help ensure critical communication services continue to run smoothly and effectively across the hospital.
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
Answer internal and external calls in line with agreed KPI and SLA targets
Provide efficient, courteous, and professional support to all callers
Operate the hospital’s internal bleep system
Maintain and update the database of hospital personnel, departments, and contact information
Carry out administrative and clerical duties as required to support the efficient operation of the department
Be available to work public and bank holidays where shifts fall on these days, as the department operates 24 hours a day, 365 days a year
Proud member of the Disability Confident employer scheme
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