Revenues and Benefits Advisor (9 month FTC - Maternity Cover )


Company:	Darlington Borough Council
Salary:	£20,001 to £30,000 a year
Hours:	Part-time
Location:	Darlington, DL1 5QT
Job type:	Contract
Posting date:	26 Oct 2026
Closing date:	8 Nov 2026

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Summary

Revenues and Benefits are seeking to recruit a part time Revenues and Benefits Advisor, 22.5 hours per week (9 month Fixed Term Contract - Maternity Cover).

You will join the team responsible for providing high quality advice to our Benefits, Council Tax andamp; Business Rates customers on the telephone, face to face at the Town Hall and via correspondence.

You should have approximately 1 years recent experience of working with customers in a busy and challenging environment. A confident, but sensitive approach to customers with an ability to work under pressure to meet tight deadlines is also required. You should be numerate, able to liaise effectively with external agencies and have experience of using computers.andnbsp; andnbsp;andnbsp;

For detailed information on this role, please refer to the attached Role Profile and Person Specification.

For a further informal discussion, please contact Lorraine Rowell, Deputy Revenues and Benefits Manager, on 01325 406501.

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:

32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)

Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions

Flexi-time scheme

Flexible working

Generous Maternity, Paternity and Adoption Leave schemes

Staff equality forums

Green Car Leasing Scheme

Access to a wide range of training, learning and development

Physiotherapy service

Confidential counselling service

Great wellbeing offer

Cycle to Work Scheme

Dolphin Centre Fit for Life Discounts

Local and National retailer discounts

Vivup employee benefit app and Lifestyle Savings

Arriva Employee Travel Club

For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.

https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/

Find out further information about us and what itandrsquo;s like to work for our great team by visiting the Jobs and Careers home page.

https://www.darlington.gov.uk/jobs-and-careers/

General Information for Applicants:

If you have any further questions regarding applying for this role or the questions and required fields within the application form, please contact the HR Support team on 01325 403217 or HR@darlington.gov.uk.

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https://www.northeastjobs.org.uk/contactus

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You must ensure that anything submitted in your application is factually accurate. Plagiarism can include presenting the ideas and experience of others, or generated by artificial intelligence, as your own. Whilst we accept candidates may use AI tools within job applications; submissions must be truthful and relevant to your own experience.

We are an equal opportunitiesand#39; employer. We welcome applicants from all sections of the community. We aim to interview any applicant who declares a disability and meets the minimum criteria for the job.

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