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Customer Relations Officer

Company:Wax Recruitment Ltd
Salary:from £19.14 an hour
Hours:Full-time
Location:Shefford, SG17 5TQ
Working pattern:On-site
Job type:Temporary
Posting date:26 Oct 2026
Closing date:25 Nov 2026
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Summary

Job title: Customer Relations Officer

Job Category: Admin & Clerical

Location: Priory House, Monks Walk, Chicksands, Shefford, Central Bedfordshire, SG17 5TQ, Central Bedfordshire Council

Hours per week: 37

Salary: £19.14 per hour

37 hours per week, Hybrid working. All equipment must be collected and returned from Priory House, Shefford. Any equipment not returned or damaged Central Bedfordshire Council will look to recover costs.

Job description

Strong back ground in customer service & complaints handling

Experience of triage of complaints made via telephone calls or emails

Must be confident to chase outstanding actions

Strong communicator

Hybrid working � IT equipment must be collected and returned to Priory House Shefford

Essential requirements

Experience of triage of complaints made via telephone calls or emails Must be confident to chase outstanding actions Strong communicator Hybrid working � IT equipment must be collected and returned to Priory House Shefford

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