Sales Administrator


Company:	Hays Specialist Recruitment
Salary:	£28,000 to £30,000 a year
Hours:	Full-time
Location:	Telford, TF1 6PZ
Job type:	Permanent
Posting date:	23 Oct 2026
Closing date:	30 Oct 2026

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Summary

Your new company

We are looking to recruit an experienced Sales Order Processing Administrator to join a busy and growing business. This role will be responsible for managing customer orders from enquiry through to delivery, ensuring exceptional customer service and efficient coordination between customers, stores, logistics, purchasing and finance.This is an excellent opportunity for someone with strong sales administration and order processing experience who enjoys working in a fast-paced environment and taking ownership of customer accounts.

Your new role

Processing customer sales orders accurately and efficiently.

Preparing customer quotations and managing quotation follow-up activities.

Acting as a key point of contact for customers regarding orders, deliveries and product enquiries.

Managing customer accounts and maintaining accurate records within internal systems.

Liaising with stores and logistics teams regarding stock availability and delivery schedules.

Raising and managing purchase orders where required.

Monitoring work in progress and proactively updating customers on order status.

Supporting inventory and stock control activities.

Managing invoice queries and general sales administration.

Resolving customer issues and escalating concerns where necessary.

Building strong relationships with customers and internal stakeholders.

Ensuring KPI and service level targets are achieved.

What you'll need to succeed

Previous experience in a Sales Order Processing, Sales Administration or Customer Service Administration role.

Strong order processing experience within a manufacturing, distribution, engineering or commercial environment.

Experience producing quotations and processing customer orders.

Excellent customer service and communication skills.

Strong administration and organisational skills.

Ability to manage multiple priorities simultaneously.

Good working knowledge of Microsoft Office, including Excel and Outlook.

Experience using Sage 50, Sage 200 or similar ERP/MRP systems.

High attention to detail and accuracy.

Desirable:

Experience working with spare parts or service-related products.

Inventory, stock control or purchasing administration experience.

What you'll get in return

Competitive salary of £28,000 - £32,000 DOE

25 days holiday plus bank holidays

Company pension scheme

Life assurance

Employee Assistance Programme (EAP)

Career development and training opportunities

Modern office environment

Free on-site parking

Company sick pay scheme

Employee discount platform

Regular team events and social activities

Long service recognition awards

Opportunity to work for a growing international organisation

Collaborative and supportive team culture

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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