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Early Days In Custody (EDIC) Team Manager

Company:Phoenix Futures
Salary:from £34,585 a year, pro rata
Hours:Full-time
Location:London, N7 8TT
Working pattern:On-site
Job type:Permanent
Posting date:23 Oct 2026
Closing date:20 Nov 2026
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Summary

What we offer

Training opportunities and career development

Opportunity to access potential yearly salary increments subject to appraisal

Employee Benefits and Reward Scheme

Benefits including season ticket loan, pension scheme and life assurance

25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays

Access to a 24/7 Employee Assistance programme including telephone and online access

Opportunity to access potential yearly salary increments subject to appraisal, meaning potential yearly salary increase up to £37,835 after 5 years service.

Essential requirements

Phoenix Futures is looking to recruit a passionate and solution focussed Early Days in Custody (EDiC) Team Manager as HMP Pentonville. As EDiC Team Manager, you will oversee the effectiveness of the case management system, within the substance misuse service. The EDiC multi disciplinary team supports individuals during the first 14 days within prison. You will draw on expertise to provide a knowledgeable and skilled service with the ability to draw upon specialist input rapidly when needed. You will support and lead Recovery Workers, ensuring they provide initial support, continuity and coordination for people who use our service. You will ensure that individuals are accessing the relevant services available in the prison and that there is a plan in place for each prisoner to support their long term engagement with healthcare and the management of any health condition they might have. As an individual, we are looking for someone who is self-motivated and good problem solver who can work on their own initiative, and as part of a team. You will need excellent communication skills and the ability to navigate challenging situations with a solution focused approach. The ideal candidate will have experience of line management, safeguarding and working with vulnerable adults presenting with substance, alcohol and associated issues. The Phoenix Futures Group has more than 50 years’ experience of developing and delivering pioneering substance misuse services. We believe in being the best and that is why we constantly strive to learn and innovate, to challenge ourselves, to adapt and to work together with others who can bring valuable expertise. Join us and we will support you to contribute to the creative development of our treatment and recovery approach to meet the needs of our service users, our commissioners and stakeholders. This role will be rota based working early and late shifts, and Monday-Sundays on a rolling rota basis

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Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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