Monitoring Officer


Company:	Conwy County Borough Council
Hours:	Full-time
Location:	Colwyn Bay, LL29 7AZ
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	23 Oct 2026
Closing date:	5 Nov 2026

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Summary

This is an exciting opportunity to contribute to the delivery of safe, effective, and high-quality care services across Conwy. The role plays a vital part in monitoring, supporting, and working collaboratively with a diverse range of commissioned care providers, including Residential and Nursing Homes, Domiciliary Care Agencies, 24/7 Supported Living Services, and Shared Lives/Adult Placement Schemes. Through effective quality assurance, performance monitoring, and partnership working, you will help ensure that services meet regulatory requirements, deliver positive outcomes, and continuously improve for the individuals and communities they support.

Dyma gyfle cyffrous i gyfrannu at ddarparu gwasanaethau gofal diogel, effeithiol ac o safon uchel ar hyd a lled Conwy. Mae’r rôl yn hollbwysig wrth fonitro, cefnogi a chydweithio gydag amrywiaeth o ddarparwyr gofal a gomisiynwyd, yn cynnwys Cartrefi Preswyl a Nyrsio, Asiantaethau Gofal Cartref, Gwasanaethau Byw â Chymorth 24/7 a Chynlluniau Rhannu Bywydau/Lleoli Oedolion. Trwy sicrhau ansawdd, monitro perfformiad a gweithio mewn partneriaeth yn effeithiol, byddwch yn helpu i sicrhau bod gwasanaethau yn bodloni gofynion rheoleiddio, yn cyflawni canlyniadau cadarnhaol, ac yn parhau i wella ar gyfer yr unigolion a chymunedau maen nhw’n eu cefnogi.

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