Patient Safety Coordinator


Company:	NHS Jobs
Salary:	£28,392 to £31,157 a year
Hours:	Full-time
Location:	Northampton, NN1 5BD
Job type:	Permanent
Posting date:	23 Oct 2026
Closing date:	5 Nov 2026

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Summary

Draft and produce accurate, high-quality communications and correspondenceincluding sensitive and emotionally charged letters and documentsutilizing advanced audio/copy typing and word processing skills, and ensuring all non-routine documents are handled with care and professionalism.Respond to requests from senior staff at all levels, demonstrating the ability to identify, prioritise, and resolve complex issues efficiently and effectively, while maintaining adherence to tight deadlines.Monitor and manage the generic safety email inbox, ensuring all queries are addressed promptly, thoroughly, and with a high degree of professionalism.Provide accurate and relevant information to support the effective management of patient safety, contributing to the delivery of high standards in care and compliance.Receive, collate, and present data to support Sepsis/AKI improvement practitioners, ensuring that information is complete, timely, and actionable.Deliver robust administrative support to the Trusts Deteriorating Patient Operational Group, ensuring all documentation and communication needs are met efficiently.Receive and respond to information requests from the ICB and CQC, ensuring all correspondence is accurate, timely, and compliant with regulatory standards.Complete and submit local, regional, and national benchmarking data as required, ensuring the accuracy, completeness, and timeliness of all submissions.Facilitate, coordinate, and monitor the Trusts Learning from Deaths process, ensuring all stages are managed efficiently and in accordance with established protocols.Manage and update trackers used to monitor Trust safety investigations, ensuring data integrity and facilitating effective oversight of ongoing investigations. Including the auditing of such processes to ensure accurate and timely data.Receive, collate, and provide detailed information in response to complex information sharing requests under the Freedom of Information Act 2000 and GDPR, ensuring compliance with legal and Trust requirements.Undertake ad hoc work on relevant projects as directed by the Head of Patient Safety Improvement, demonstrating flexibility, initiative, and a commitment to continuous improvement.Support the facilitation of patient safety review meetings, ensuring that these are carried out in a timely way.Serve as a key departmental point of contact, effectively communicating and explaining complex information both verbally and in writing, via email, virtually, and in person to a variety of stakeholders.Maintain and update local templates to ensure consistency, standardization, and efficiency in documentation and reporting processes.

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