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Regional Sales Manager

Company:Barrhead Travel
Hours:Full-time
Location:Scotland
Working pattern:Field-based
Job type:Permanent
Posting date:23 Oct 2026
Closing date:22 Nov 2026
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Summary

Barrhead Travel is looking for an ambitious and experienced Regional Sales Manager to lead and inspire our retail teams.

The Regional Sales Manager plays a key role in driving branch performance, supporting and developing team members, and ensuring the delivery of outstanding customer experiences while achieving sales and business objectives.

Key Responsibilities

· Lead, motivate and inspire a team of Store Managers to maximise commercial performance, engagement and customer satisfaction.

· Drive regional performance by ensuring all stores achieve agreed targets for sales, profitability, productivity and customer experience.

· Monitor and manage performance against key business KPIs, operational standards and compliance requirements.

· Support Store Managers in effectively managing employee relations matters, performance concerns and staffing challenges.

· Provide clear direction, coaching and development to Store Managers, enabling them to build high-performing and successful teams.

· Encourage innovation and continuous improvement, challenging teams to identify new opportunities and ways of working that deliver exceptional results.

· Foster a culture of accountability, recognition and development, ensuring Store Managers actively motivate, support and nurture their teams.

· Identify and pursue new business opportunities within the region to drive growth and increase market share.

· Take ownership of escalated customer issues, ensuring concerns are resolved professionally and in line with company standards.

· Conduct regular store visits to provide leadership, performance feedback, coaching and operational support.

· Ensure consistency in standards, customer experience and company procedures across all locations within the region.

· Build strong relationships across the business to support regional objectives and contribute to wider company success.

What We're Looking For

· An exceptional leader with the ability to inspire, develop and engage high-performing teams.

· A proven track record of delivering strong commercial results and exceeding business objectives.

· An effective coach who is passionate about developing others and maximising individual and team performance.

· A motivated and ambitious individual with a genuine enthusiasm for driving sales, profitability and business success.

· A confident decision-maker who can effectively resolve customer concerns and deliver positive outcomes that build long-term customer loyalty.

· Strong communication and relationship-building skills, with the ability to influence and motivate at all levels.

· A proactive and resilient approach, with the ability to thrive in a fast-paced and target-driven environment.

· Commercially aware, with a focus on identifying opportunities for growth and continuous improvement.

· Passionate about delivering exceptional customer experiences and maintaining the highest standards across all areas of the business.

Reasons to Join Us:

Unleash your potential with a competitive salary and bonus structure

Be part of a travel-obsessed team that shares your adventurous spirit.

Embark on exciting familiarization trips to expand your knowledge and fuel your passion for travel.

A Personal Development Plan and our commitment to continued training, development, and career progression - share your career-goals with us and we’ll work together to help you achieve them

A varied company benefits scheme which includes amazing discounts with UK high street retailers

Generous staff discounts on your own holidays plus discounts available for family and friends

34 days annual leave - well, you need time to enjoy those amazing holiday discounts, don’t you

Perfect attendance reward - £100 holiday voucher

Refer a friend incentive - £750 reward

Company pension scheme

Death in Service

Long service rewards – love to shop vouchers

Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace

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Proud member of the Disability Confident employer scheme

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About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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