Front Of House Manager
| Company: | The Caledonian Hotel |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | Edinburgh, EH1 2AB |
| Job type: | Permanent |
| Posting date: | 23 Oct 2026 |
| Closing date: | 22 Nov 2026 |
Summary
Job Ref: AM15899
Branch: The Caledonian Edinburgh
Location: The Caledonian, Edinburgh
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Variation of Shifts, Including Weekends
Hours per week: 40 Hours Per Week
Posted date: 21/10/2026
Closing date: 21/11/2026
At The Caledonian Edinburgh, Front Office teams deliver polished, personalised service that defines the guest experience. We are seeking a
Front of House Manager to lead daily operations and inspire exceptional service from arrival to departure.
The Person:
- An experienced Front Office leader with luxury hospitality expertise
- Guest-focused, composed and confident in decision-making
- Strong people manager with coaching and performance leadership skills
- Organised, commercially aware and operationally confident
- Adaptable and resilient in a dynamic hotel environment
The Role:
- Lead Front Office operations in line with luxury service standards
- Support strategic objectives and act as senior cover when required
- Drive guest satisfaction, team engagement and operational excellence
- Ensure smooth arrivals, departures and occupancy performance
- Champion brand standards and service culture
Key Responsibilities:
- Supervise Front Office teams and daily shift execution
- Manage room allocation, occupancy and overbooking levels
- Resolve guest feedback proactively and professionally
- Coach, develop and support team performance and succession
- Ensure financial accuracy, security and policy compliance
The Benefits:
- Competitive Salary+ Bonus
- Free and healthy meals when on duty.
- 50% off our Food & Beverage Venues – The Court & Caley Bar
- Discounted use of Leisure Facilities
- Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
- Opportunities for your personal development within the Hotel Group Brand Portfolio
- Fully funded apprenticeships – T&Cs apply
- 28 Days of Annual Leave, increasing with long service
- Pension enrolment
- We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us
At The Caledonian Edinburgh, you’ll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.
Begin your journey with one of Edinburgh’s most iconic hotels.
Learn more:
www.klarenthospitality.com/careers