Hub Officer


Company:	Moat Homes Ltd
Salary:	£5,669 to £7,086 a year, pro rata
Hours:	Part-time
Location:	Ashford
Working pattern:	On-site
Job type:	Permanent
Posting date:	23 Oct 2026
Closing date:	8 Nov 2026

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Summary

Join us and help build stronger, more connected communities

Are you passionate about people, community, and creating opportunities that truly change lives? Do you thrive on bringing people together, inspiring confidence, and making a visible impact every day? If so, we’d love to hear from you.

We’re looking for an enthusiastic, creative, and driven Hub Officer to join our team and help deliver meaningful activities and opportunities within our community hubs. This is more than a job - it’s a chance to empower individuals, strengthen communities, and be part of something genuinely transformative.

About the role

As a Hub Officer, you’ll be at the heart of our community work - delivering engaging activities, supporting residents, and helping people unlock opportunities that lead to better lives. Working closely with the Senior Hub Officer and the wider Moat Foundation team, you’ll play a key role in shaping programmes, supporting volunteers, and ensuring our hubs are vibrant, welcoming spaces where people feel inspired to take part and grow.

What you’ll be doing

No two days are the same, and that’s part of what makes this role so rewarding.

You will:

Create and deliver high-impact activities for children, young people, adults, and older residents

Engage and support customers to build confidence, develop skills, and access new opportunities

Bring communities together by encouraging participation and helping people build meaningful connections

Collaborate with colleagues, volunteers, and local partners to develop exciting projects and initiatives

Identify opportunities to improve lives within your hub area through innovative programmes

Capture and share success stories - collecting data, photos, and case studies that showcase our impact

Support the development of our community offer, helping us continuously improve and grow

To read more about the role, please view our job description here: hub-officer.pdf

What you’ll bring

We’re looking for someone who is approachable, motivated, and passionate about community work.

About us

Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.

As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.

Our values

Own it: We take responsibility for our actions and deliver on our promises.

Better together: We believe in the power of collaboration to achieve greater outcomes.

Lead by example: We set high standards and inspire others through our commitment to excellence.

Be the change: We embrace innovation and proactively address challenges.

Why join Moat?

As an experienced professional, you'll have the opportunity to:

Make a real impact in our communities.

Work with a supportive and passionate team.

Enjoy competitive salaries and generous leave.

Benefit from numerous personal and professional development opportunities.

Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.

For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)

How to apply

If you're excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Sunday 8 November 2026. If we’d like to invite you for an interview, we’ll reach out via email.

It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.

If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk

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