Reception Helpdesk Assistant (Maternity Cover)


Company:	Durham University
Salary:	£25,025 to £25,571 a year
Hours:	Full-time
Location:	Durham, DH1 3LE
Job type:	Contract
Posting date:	23 Oct 2026
Closing date:	22 Nov 2026

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Summary

Job Title:

Reception Helpdesk Assistant

Department:

Estates and Facilities Directorate

Accommodation and Commercial Services

Grade:

Grade 3

Salary range:

£25,025-£25,571

Working arrangements:

Full-time (35 hours per week, 5 days out of 7)

Fixed-term (maternity cover until 11

th June 2027)

There may be a requirement to work evenings and weekends, as business demands

Onsite working only

Closing date:

8 November 2026

he Role and Department

As Reception Helpdesk Assistant, you will be responsible for providing reception services and associated administration of the front-desk.

This will include welcome service, professionally greeting staff, visitors, students and users of the building, providing assistance, directions and information.

The Estates and Facilities Directorate provides a range of essential services to Durham University and is responsible for managing, maintaining and developing the infrastructure and building fabric of the various campuses.

Further information about the role and the responsibilities is at the bottom of this job description.

Who to contact for more information

If you would like to have a chat or ask any questions about the role or if you are struggling to complete the application process, Louise Bellenger, Reception Helpdesk Manager ()

, would be happy to speak to you.

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