Scheduler


Company:	BBS Recruitment
Salary:	from £15.81 an hour
Hours:	Full-time
Location:	CR0 4TQ
Working pattern:	On-site
Job type:	Temporary
Posting date:	23 Oct 2026
Closing date:	22 Nov 2026

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Summary

BBS Recruitment is an independent recruitment agency for the transport and logistics sector, supplying to a variety of clients across London, Hertfordshire, and surrounding areas. We also recruit for Social Care and Public Sector roles.

We are currently recruiting for a Scheduler for our client based in Croydon.

Responsibilities for Scheduler:

• Schedule and coordinate responsive repairs, maintenance and planned works.

• Allocate jobs to contractors and maintenance operatives based on availability, location, skills and priority.

• Manage and update appointments, ensuring works are scheduled within agreed timescales and service standards.

• Liaise with tenants to arrange suitable appointments and provide updates on repairs.

• Communicate regularly with contractors, operatives and internal teams regarding outstanding and completed works.

• Monitor repair requests and follow up on overdue or incomplete jobs.

• Deal professionally with customer queries and complaints, providing accurate information and appropriate solutions.

• Maintain accurate records of repairs, appointments and contractor activity using relevant housing or repairs management systems.

• Prioritise emergency, urgent and routine repairs appropriately.

• Ensure tenants are kept informed of any changes or delays to scheduled works.

• Support the effective delivery of a high-quality, customer-focused repairs service.

• Work collaboratively with colleagues across housing, property and maintenance teams.

Essential requirements

Requirements for Scheduler: • Experience of scheduling or coordinating work within a repairs, maintenance, property or housing environment. • Experience working in a customer-facing or front-line service role. • Good organisational skills with the ability to manage multiple jobs and competing priorities. • Strong communication and interpersonal skills, with the ability to work closely with tenants, contractors and colleagues. • Good numeracy and literacy skills, equivalent to GCSE/O-Level standard or similar. • Experience using computerised systems to record and update information. • Ability to work accurately under pressure and meet deadlines. • Experience working within a housing management, property maintenance or repairs environment is desirable. • Experience working with tenants in a diverse, multi-cultural environment is desirable. • A professional, customer-focused approach with a commitment to delivering an excellent service.

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