Bank level 2 Urgent Community Response Support Worker (Night)


Company:	NHS Jobs
Salary:	from £14.06 an hour
Hours:	Full-time
Location:	Birmingham, B7 4BN
Job type:	Contract
Posting date:	23 Oct 2026
Closing date:	6 Nov 2026

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Summary

Provide delegated care and interventions under the direction of a registered healthcare professional. Support patients with personal care and assist senior healthcare professionals with acute care needs. Assist with the manual handling of patients in accordance with agreed guidance and competencies. Act as a chaperone in line with relevant competencies. Support clinicians during home visits to help manage safety and lone-working risks. Provide support during visits where known risks have been identified, including challenging behaviour, environmental risks or safeguarding concerns. Prepare equipment and the care environment while maintaining appropriate cleanliness and infection prevention standards. Observe patients and promptly report changes in their condition to the UCR clinician. Report incidents, near misses and safety concerns promptly and accurately. Recognise and report safeguarding concerns and take emergency action when necessary. Respect patients dignity, wishes and beliefs and obtain consent before interventions. Maintain clear, accurate and concise clinical records and input relevant activity data within agreed timescales. Communicate effectively with patients, carers, colleagues and other stakeholders. Work within defined competencies, follow instructions and seek guidance from senior healthcare professionals when required. Attend mandatory training, including safeguarding, lone working, conflict resolution and infection prevention. Work collaboratively as part of the multidisciplinary team and in accordance with Trust policies, procedures and values.

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