Senior Healthcare Support Worker (Paediatric Assessment Unit)


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Exeter, EX2 5DW
Job type:	Permanent
Posting date:	23 Oct 2026
Closing date:	5 Nov 2026

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Summary

For more information on the Job Description and Responsibilities please click the link below. More detail about the role The post holder will be responsible for assisting the Registered Nursing team in the assessment and delivery of care for Children and Young People (CYP) on our Paediatric Assessment Unit. They are expected to carry out patient care under the supervision of a Registered Nurse. An exciting opportunity has arisen for a number of Healthcare Support Workers (HCSWs) Band 3 to work within the Paediatric Assessment Unit (PAU). PAU is set within the co located Paediatric Emergency Department and is a busy unit accepting GP referrals and referrals from the Emergency Department. This is a permanent position. Whilst your role will be predominately based within the PAU, there will be an expectation that you will work flexibility to support our inpatient ward (Bramble Ward) and our paediatric outpatients department when required. To ensure you are well supported in this role, our paediatric service offers bespoke HCSW training days, mandatory study days and other training opportunities including mental health study sessions. You will also be supported through our band 6 led peer support groups. The role will involve working on the PAU as part of the Nursing Team, having allocated patients (under the supervision of a Registered Nurse). Providing patient centred care, family support and assisting with the running and flow of the department. As a Band 3 HCSW you will be expected to take on additional responsibilities including supporting Healthcare Apprentices and student nurses. You will need to demonstrate evidence of current/previous experience in working with CYP. Though training will be provided demonstration of a good core clinical skills, such as Phlebotomy skills, and competency for ECG tests, as well as an ability to perform observations of temperature, blood pressure, heart rate and respirations will also be an advantage. If you are highly motivated and want to make a difference in the lives of children and young people, can work well as part of a multidisciplinary team, can follow instructions, accept guidance and use your initiative, we would be delighted to hear from you. You will be a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person. Working Pattern: We care for our patients around the clock so we will need you to work a range of shift patterns. Day shifts between 7.30am and 8pm and Night shifts 7.30pm to 8am with an hour break. Please do check this at your interview. Depending on your shift pattern and working hours, you may also receive additional enhancements to your pay. Interview Date: To Be Confirmed For further information please contact: Kerry Matthews Paediatric Practice Educator on 01392 404024 Kerry.matthews1@nhs.net or Rachel Hancock Clinical Nurse Manager on 01392 403092 Rachel.hancock@nhs.net. As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve. Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon. The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received. The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust. Benefits We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there. Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies. If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays. You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups. Salary is not the only financial benefit You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including: National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

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