Receptionist/ Administrator
| Company: | NHS Jobs |
|---|---|
| Salary: | from £12.71 an hour |
| Hours: | Full-time |
| Location: | Halifax, HX4 8BD |
| Job type: | Contract |
| Posting date: | 23 Oct 2026 |
| Closing date: | 27 Oct 2026 |
Summary
Main duties of a GP receptionist include: Welcoming patients and dealing with enquiries in person and by telephone. Booking, changing and cancelling appointments using the clinical system. Signposting patients to the most appropriate service or clinician using practice protocols. Processing patient requests, including prescriptions, test results and general queries. Registering new patients and keeping patient information accurate and up to date. Handling confidential and sensitive information in line with GDPR and practice policies. Supporting clinicians with administrative tasks, messages and patient correspondence. Managing incoming documents, emails, post and other communications. Working closely with the wider practice team to support the smooth day-to-day running of the surgery. Dealing professionally and sensitively with patients who may be unwell, distressed or frustrated.