Team Secretary


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Rochdale, OL16 2UP
Job type:	Contract
Posting date:	23 Oct 2026
Closing date:	5 Nov 2026

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Summary

Provide administrative support to the service. Ensure the provision of support to the administrative lead and the widermanagement team which includes processing of referrals, support for the dailyduty manager (as directed), typing appointment and clinical letters, assessments,care plans, reports and non-clinical correspondence. Log all new referrals onto Paris, allocating these to caseloads when authorised. Input all new patient demographic data onto the Paris system. Maintaining patient health records, ensuring that patient information is up to dateand the records are kept in good order, with replacement records generatedwhen the condition requires. Pull regular reports from Paris of pending referrals and ensuring resolutions in atimely manner, also ensuring the systems are accurate and up to date. Provide support for the management of the referral system in the service on aday-to day basis. Create and achieve a balance in the workload by prioritising and delegating workas necessary and monitoring the situation on a daily basis. Maintain information systems including Paris in accordance with directives fromthe Operational Co-ordinator. To support the booking system, ensuring all appointments and client informationis recorded on Paris. To report any potential problems to the Operational Coordinator. To become involved in service systems process for booking newpatient appointments when required. Provide weekly statistical data for analysis including monitoring waiting times andtaking necessary action to address and alleviate potential problems. Dealing with telephone queries from sometimes distressed service users withminimum supervision verifying that all patient data is correct and anyamendments made. Filing any relevant documentation in patient records.AFC 15/06/17 JME-146-17 Team Secretary Band 3 Ensuring that an efficient and courteous service is offered to all service users andthat confidentiality is strictly maintained. Be aware of all policies and procedures in relation to health records. Attendance at relevant meetings as directed by the Operational Coordinator totake notes / minutes, type up minutes of the meeting and feedback accordingly. Any other duties commensurate with the post as instructed by the OperationalCoordinator The post holder will be expected to be able to take on the above duties inaddition to their current job, but it may be necessary to adjust workloadsaccordingly and delegate some tasks as appropriate. To work flexibly including availability to work evenings and weekends.

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