Legacy & In Memory Fundraising Assistant


Company:	Battersea Dogs & Cats Home
Salary:	£28,382 to £28,382 a year
Hours:	Full-time
Location:	London, SW8 4AA
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	23 Oct 2026
Closing date:	1 Nov 2026

Apply for this job

Summary

We are hiring a Legacy & In Memory Fundraising Assistant to provide care and cultivation of In Memory donors, Legacy pledgers and enquirers by acting as first point of contact for these supporters and delivering ongoing one-to-one stewardship across various touchpoints including face to face, over the phone and via written correspondence.

In this role, you will support the Legacy & In Memory Fundraising Team to achieve its aims and objectives through undertaking key administrative tasks and assisting with the delivery of the team’s projects including marketing campaigns, supporter events and internal promotion of Legacy and In Memory messages to a range of audiences and stakeholders.

What we're looking for:

- A passion for delivering excellent supporter care. Strong relationship-building skills with the ability to build rapport, show empathy, tact and diplomacy to develop positive relationships.

- Excellent verbal and written skills with the ability to communicate with a range of internal and external audiences.

- Excellent standard of computer literacy, with particular reference to MS Office, especially Excel, Word and Outlook as well as experience of marketing databases (ideally Raisers Edge).

- Proven problem solving and decision-making skills with a track record of taking the initiative and taking responsibility for the decisions you have made.

- Good standard of written English and numeracy and competent user of MS Office and IT systems.

- Experience of communicating clearly with the ability to adapt your communication style for different people as appropriate.

- Ability to show empathy and be resilient when dealing with people and animals in distress.

- Demonstrates flexibility and the ability to manage multiple tasks.

A plus if you also have:

- Experience of working in an office environment, keeping accurate records, organising and maintaining correspondence and records.

- The ability to apply Direct Marketing principles in a fundraising environment.

- Knowledge or experience of databases.

- Experience of writing fundraising copy.

Closing date: 1st November 2026, 11.59pm

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Please note, we operate an anonymous shortlisting process, so all personal information that can identify job applicants is completely anonymised to help mitigate against any potential bias. We are therefore unable to accept CVs.

Interview date: 10th November 2026 (Online, via MS Teams)

For full details on the role, please download the recruitment pack from our Careers website.

To apply for the role, please click the "Apply for this job" button below.

Apply for this job