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Customer Service Advisor

Company:Ipswich Borough Council
Salary:£27,709 to £28,608 a year, pro rata
Hours:Full-time
Location:Ipswich, IP1 2DE
Working pattern:On-site
Job type:Temporary
Posting date:22 Oct 2026
Closing date:30 Oct 2026
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Summary

Ipswich Borough Council’s Customer Services Team is a fast paced, growing service. Putting customers at the heart of everything we do and getting it right first time is our priority.

Working in our busy contact centre you will be required to provide high standards of customer service, responding to, and resolving a wide range of enquiries as the first point of contact by telephone. Some email and face to face customer interaction may also be required.

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Proud member of the Disability Confident employer scheme

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About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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