HR Manager


Company:	Randstad Education
Salary:	£200 to £260 a day
Hours:	Full-time
Location:	Croydon, CR0 2AJ
Job type:	Temporary
Posting date:	22 Oct 2026
Closing date:	29 Oct 2026

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Summary

Randstad is proud to partner with a large and highly successful Multi-Academy Trust to recruit an experienced HR Manager on a temporary basis

. Based at the Trust's central Head Office in Croydon, this role sits within the central HR Operations team

As HR Manager, you will lead a dedicated operational team, ensuring high-quality HR service delivery across a multi-site educational network

. This is an exceptional opportunity for a proactive HR operational lead to drive continuous improvement, ensure compliance with statutory and safeguarding standards, and support senior leadership in a rewarding sector

Pay Rate: £200 - £260 per day (PAYE, Dependent on Experience)

Location: Head Office, Croydon (Hybrid: 3 days in office - Mon, Weds, Fri; 2 days working from home - Tues, Thurs)

Contract Type: 3-month initial contract with potential for extension or permanent contract

Key Responsibilities

Team Leadership: Manage and lead the HR Operations Team, providing guidance and support to approximately 4-5 direct reports

HR Operations Oversight: Oversee high-volume HR service delivery across the full employee lifecycle, including onboarding, contractual changes, payroll liaison, pensions, sponsorships, employee records, and offboarding

Ticketing & Service Delivery: Manage the central HR ticketing system, ensuring effective allocation, prioritisation, escalation, and resolution of queries within agreed SLAs

KPIs & Quality Standards: Monitor performance against KPIs, SLAs, and customer service standards, fostering accountability and continuous improvement

Policy & Process Improvement: Analyse HR operational data and query trends to recommend and implement improvements across processes, systems, policies, and employee experience

Safeguarding & Compliance: Take operational responsibility for safer recruitment processes and workforce compliance, ensuring statutory, safeguarding, and organisational standards are rigorously met

Workforce Analytics: Produce and analyse workforce data and management information to inform reporting, decision-making, and service enhancements

Supplier & Stakeholder Management: Build collaborative relationships with academy managers and external HR service providers (e.g., Occupational Health)

Senior Operational Support: Deputise for the Head of HR Operations as required, delivering operational oversight, leading process/system developments, and supporting strategic priorities

How to Apply

Interested in leading an impactful HR team within a thriving educational network? Submit your CV today to be considered for this role starting at the end of November

Please note: As this role is based within a Multi-Academy Trust, any placement is subject to thorough background checks and vetting procedures

. This includes receiving satisfactory professional references and undergoing an Enhanced DBS.

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