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MIS Reporting & Automation Officer

Company:USP College
Salary:from £52,442 a year
Hours:Full-time
Location:Benfleet, SS7 1TW
Working pattern:On-site
Job type:Permanent
Posting date:22 Oct 2026
Closing date:12 Nov 2026
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Summary

Transform Data. Improve Processes. Drive Better Decisions.

We are looking for an experienced and analytical MIS Reporting & Automation Officer to join our Management Information Systems (MIS) team. This is an exciting opportunity to play a key role in developing and enhancing the College's data, reporting, automation and quality assurance infrastructure.

Working at the heart of our data operations, you will use SQL, Power BI and automation technologies to create reliable reporting solutions, improve data quality, streamline processes and support evidence-based decision making across the College.

If you enjoy solving complex data challenges, building automated solutions and making a tangible impact through data, we'd love to hear from you.

About the Role

As MIS Reporting & Automation Officer, you will be responsible for developing, maintaining and continuously improving the College's reporting and data management systems. You will work closely with MIS colleagues and wider stakeholders to understand business requirements and deliver efficient, accurate and user-friendly solutions.

A key part of the role will involve identifying opportunities to automate manual processes, strengthen data quality controls and provide robust management information that supports funding, compliance and operational performance.

Key Responsibilities

Develop and maintain SQL-based data solutions, reports and Power BI dashboards to support business and operational decision-making.

Improve data quality by creating automated validation, monitoring and compliance controls, including ILR and funding checks.

Streamline processes by replacing manual tasks with efficient, reliable and repeatable automated solutions.

Produce and maintain reporting across learner data, enrolment, attendance, curriculum performance, funding and outcomes.

Investigate and resolve complex data issues, ensuring data accuracy, integrity and compliance.

Support system integrations, data transfers and technical documentation, maintaining robust and well-controlled processes.

Collaborate with stakeholders to understand requirements and deliver effective reporting and data solutions.

Provide technical expertise to MIS colleagues and contribute to system improvements, testing and continuous development.

Identify opportunities to reduce data risks and improve efficiency through automation, low-code tools and emerging technologies.

About You

We're looking for a data-focused professional with strong SQL skills, excellent attention to detail and a passion for improving processes through data and automation.

Essential

Level 3 qualification (or equivalent relevant experience) and English and Maths at Level 2.

Experience using SQL to query, analyse and transform data.

Experience producing management or operational reporting.

Experience investigating and resolving data quality issues.

Experience documenting technical processes and controls.

Experience working within education or another regulated environment.

Strong analytical, problem-solving and communication skills.

Ability to translate business requirements into practical technical solutions.

Commitment to secure and responsible data handling.

Desirable

Degree, Level 4 qualification or relevant professional certification.

Experience within Further Education, including ILR and funding data.

Experience with Power BI, APIs, system integrations, automation tools or version control.

Knowledge of Python, low-code platforms, cloud data solutions or responsible AI practices.

Why choose us?

Our strategy is to create a Career Focused, Digital Learning environment, ensuring that the learner experience and our relationship within our community, local and regional employers, are at the heart of everything we do. We are proud to be selected as finalists for the AoC Beacon awards for effective use of digital Technology in FE. Providing a high achieving, focused learning environment allowing our students to achieve the grades they need for higher educations, or the skills and aptitude required to secure a suitable role in their chosen career. Our college is set in the leafy suburbs of Essex, with easy access to surrounding areas and amenities, we are based in a well-connected location both by road and rail.

What we offer:

A dedicated and friendly team of professionals who are keen to develop and learn

Excellent pension provision

Annual Staff Awards

CPD days - opportunities to grow and development through mentorship and coaching

Free onsite parking

Staff appreciation days

Eye care vouchers

Onsite Starbucks & Restaurant

Well-being days & activities

Electric Vehicle Scheme*

Discounted gym membership

Hybrid Working available

Fully immersive teaching rooms allow simultaneous online teaching at multiple locations

Free Employee Assistance Programme available 24/7, 365 days offering legal & financial advice, as well as general support & guidance

* subject to terms & conditions

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