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Optical Assistant / Receptionist

Company:Tailored Eyecare Opticians
Salary:Generous staff discount, free staff parking
Hours:Part-time
Location:Birmingham, B33 8BA
Working pattern:On-site
Job type:Permanent
Posting date:21 Oct 2026
Closing date:20 Nov 2026
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Summary

TRAINING WILL BE PROVIDED. APPLICATIONS WELCOME FROM EXPERIENCED AND ANYONE WITHOUT EXPERIENCE.

An optical assistant plays a crucial role in supporting optometrists and dispensing opticians in various healthcare settings.

Key responsibilities include:

Customer Service: Assisting customers with eyewear selection, fitting, and providing information on eye health and vision care.

Administrative Duties: Managing appointments, maintaining patient records, and handling administrative tasks such as stock management and order processing. Making phone calls and booking appointments.

Healthcare Support: Preparing patients for eye examinations, conducting preliminary tests, and ensuring a smooth patient experience for which training will be provided.

Skill Development: Gaining knowledge and skills through on-the-job training and possibly completing a nationally recognised qualification in dispensing.

This role is essential for ensuring high-quality eye care and customer satisfaction in our family orientated optometry practices.

Location: Coventry, West Midlands

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