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Contracts Manager

Company:Fairford Associates
Salary:from £37,500 a year
Hours:Full-time
Location:Cardiff
Working pattern:Field-based
Job type:Permanent
Posting date:21 Oct 2026
Closing date:20 Nov 2026
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Summary

My privately owned South Wales based client were formed in 2009 and provides daily and specialist cleaning services to commercial and private sector workplaces throughout Wales and the South West of England their clients include local authorities, education establishments, manufacturing facilities and several Fire and ambulance services. They currently employ over 700 operatives on client sites and have a long serving and knowledgeable senior management team. I am currently working in partnership with them to find a Contract Manager to join this vibrant, energetic and expanding organisation to manage an allocated portfolio of contracts efficiently & successfully centred on the Cardiff city centre area. The portfolio is mixed and includes car showrooms, educational and medical sites offices and blue light buildings such as fire stations. Reporting into the Regional Manager the role has the following responsibilities:

Have complete ownership for allocated contracts ensuring company and client standards & specifications are met.

Regularly liaise with allocated clients to ensure they are fully satisfied with the service provided.

Schedule and complete workload in accordance with company reports and QC cycles.

Diligent processing of payroll by instructed deadlines.

Adherence to all company budgets throughout the delivery of service within your portfolio.

Recruitment to ensure contracts are fully manned and running effectively at all times.

Adherence to client specific vetting and security protocols.

Management of all HS&E requirements including the assessing of risk and management of controls.

Management of materials and equipment issued to and used on your portfolio of contracts.

Identify, co-ordinate and deliver staff training requirements.

Facilitate the management of change within the business.

Ensure that company vehicle is properly maintained in accordance with IMSP007 Company Vehicle equirePolicy.

Work with your cleaning team on a regular basis to motivate, build and maintain good working relationships.

Planning and communication of mobile teams work schedules.

Communicate regularly with employees of the business at every level of the operation.

Deal with disciplinary issues in line with company procedures in conjunction with the senior management team.

Identify and proactively seek additional business opportunities within your territory.

Flexibility of approach to client requests for ad-hoc work.

Conduct yourself in a professional manner and protect the interests of the business at all times.

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