Case Manager/Business Admin Apprentice
| Company: | Inspiro Learning |
|---|---|
| Hours: | Full-time |
| Location: | Reading |
| Working pattern: | On-site |
| Job type: | Apprenticeship |
| Posting date: | 21 Oct 2026 |
| Closing date: | 20 Nov 2026 |
Summary
Programme type Apprenticeship
Programme name Level 3 - Business Administration 18months
Employer description
Capital B is an award-nominated specialist property finance brokerage helping clients with
mortgages, bridging finance, development finance, commercial mortgages and specialist lending solutions.
Alongside Capital B, we operate a growing group of businesses including Flamingo Money, Black Honey Media and other associated brands.
Job description
Are you organised, eager to learn and looking for a genuine career rather than just another
job?
We're looking for an Apprentice Case Manager to join our growing team. This is an opportunity to learn from experienced professionals, gain nationally recognised qualifications and develop into an integral part of our business. No previous experience is required – just a positive attitude, willingness to learn and a
strong work ethic.
This is a remote/work from home vacancy but will involve meeting with your manager in Reading and occasional travel to London. The ideal candidate will be based in or around Reading.
Working alongside our experienced Case Managers and Specialist Brokers, you'll learn every stage of the mortgage and specialist finance process.
Your responsibilities will include:
Supporting brokers with residential, buy-to-let, bridging and commercial finance
applications.
Speaking with clients, solicitors, lenders and surveyors.
Requesting and checking documentation.
Packaging applications for submission.
Monitoring cases from enquiry through to completion.
Updating our CRM and lender systems.
Chasing outstanding information to keep cases progressing.
Providing regular updates to clients and introducers.
Helping deliver the exceptional customer service Capital B is known for.
Learning lender criteria and understanding specialist finance products.
As an apprentice you’ll:
complete a level 3 Business Administration apprenticeship standard
have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
learn and train for a specific job
get paid and receive holiday leave
get hands-on experience in a real job
study for 6 hours of your working hours
complete assessments during and at the end of your apprenticeship
be on a career path with lots of future potential
What You'll Learn
Over your apprenticeship you'll gain practical experience in:
Residential Mortgages
Buy-to-Let Finance
Bridging Finance
Development Finance
Commercial Mortgages
Client Relationship Management
Mortgage Administration
Compliance
Customer Service
Business Communication
Financial Services Systems
Time Management
Professional Telephone Skills
You'll work alongside experienced brokers on real cases from day one.
Future Prospects
On successful completion of the apprenticeship you may be offered a permanent role.
Skills required
Highly organised.
A strong communicator.
Comfortable speaking with clients.
Able to prioritise tasks.
Confident using Microsoft Office.
Most importantly... We're looking for attitude over experience.
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