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LWHSP DOMESTIC ABUSE HOUSING CASEWORKER

Company:AL-HASANIYA MWP LTD
Hours:Part-time
Location:LONDON, W10 5PA
Working pattern:On-site
Job type:Contract
Posting date:21 Oct 2026
Closing date:9 Nov 2026
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Summary

Al-Hasaniya MWP is a women-only space; therefore, candidates must be female.

The Domestic Abuse Housing Advocate will work within a dynamic, fast-paced team to

provide intervention, advocacy and support that empowers women and ensures that the

voice of survivors is heard at every stage of their journey towards improved safety.

The successful candidate will work with service users across risk levels and will carry a case

load of service users who hold social tenancies with the local authority or housing

associations.

They will be required to coordinate the provision of multi-agency support which focuses on

working with domestic abuse survivors to maintain their tenancies and prevent

homelessness.

They must have an excellent understanding of domestic violence and its effects on survivors

and their children, and of best practice within the domestic abuse and housing sectors.

The candidate should be skilled in risk management and safety planning, able to remain

calm in a crisis and in handling sensitive information daily.

They will work within a well-established and supportive team to provide high-quality

advocacy and support based upon a service user-led needs and risk assessment.

Main Duties and Responsibilities:

1. Ensure effective access for survivors and encourage their engagement with the

service, through proactive contact and assessment for a high volume of referrals.

2. Work with the IDVAs at Al-Hasaniya Centre to conduct comprehensive assessments of

needs and risk for survivors experiencing domestic violence and abuse, carry out short

risk management, safety planning and support; and identify and refer to services

appropriate to their needs.

3. Initiate and manage support plans that include delivery of high-quality face-to-face or

telephone crisis intervention, information, advocacy, and support, in respect to

criminal and civil remedies, housing, health, welfare rights, children’s legislation and

other appropriate interventions.

4. Maintain project logs and collate data from the logs for the Manager and for

colleagues to easily continue in the case of absence.

Safeguard cases by referring to Social Care and MARAC where appropriate and

monitoring and ensuring that duty cases sent to program managers for allocation, in

collaboration with IDVAs at all times

6. Advise survivors of their rights and options for seeking help and support from other

agencies, making referrals and co-ordinating the provision of multi-agency support

where necessary, and proactively advocate to ensure barriers to accessing support

and protection are minimised

7. Proactively assess the needs and safety of any children that women using the service

may have, ensure that any risks/needs identified are addressed directly with the

victim survivor, and take appropriate action to safeguard them

8. Proactively assess the needs and safety of victims at risk, giving due regard to Adult at

Risk policies and procedures.

9. Work with IDVAs and Centre Manager to ensure all monitoring and evaluation for the

project is accurate and fully maintained, and to keep the Manager informed of any

issues and successes

10. Ensure that agreed case recording and monitoring systems are kept up to date and

secure, and write internal and external reports where required, including for

safeguarding conferences, team meetings, Centre Manager, and others where

relevant

11. Participate in multi-agency working and focus groups when requested to do so and

follow through on agreed appropriate actions that arise from these

12. Offer support and training where necessary to the team for a comprehensive, all-inclusive service delivery.

General duties:

1. To always protect the safety and security of the Al-Hasaniya MWP Ltd, service users,

staff, volunteers and buildings, and the confidentiality of records and other

information in line with data protection requirements

2. To be responsible for personal learning development and keep up to date on

research, relevant legislation, policy and practice, and other literature relevant to

the project

3. Participate in supervision, training and meetings as required and work as a member

of the team to ensure effective service delivery and individual work plans.

Ensure the effective implementation of Safeguarding, Health & Safety, Equality and

Diversity and other policies and procedures and uphold the core values of AlHasaniya MWP Ltd

5. Work across the team and undertake such other duties, appropriate to the grade

and character of the work, as may reasonably be expected.

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