Senior Billings Specialist
| Company: | Hays Specialist Recruitment |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | Coventry, CV1 2TE |
| Job type: | Permanent |
| Posting date: | 20 Oct 2026 |
| Closing date: | 19 Nov 2026 |
Summary
Senior Billing Specialist
Permanent | £35,000 | Hybrid: 3 days in the office, 2 days from home
Your new company
Are you an experienced billing professional ready to combine hands-on responsibility with the opportunity to support a small team? A well-established, market-leading organisation is seeking a Senior Billing Specialist to join its finance function on a permanent basis. Working in a fast-paced environment, you will play a key part in keeping billing accurate and on schedule, supporting colleagues and improving day-to-day processes. This opportunity could suit an experienced billing specialist with exposure to training, mentoring or coordinating colleagues, as well as someone already supervising a billing team.
Your new role
Reporting into senior finance leadership, you will take ownership of the end-to-end billing process while providing day-to-day supervision and support to a team of two. This is a hands-on position, combining billing delivery and query resolution with workload coordination, colleague support and practical process improvements.
Key responsibilities will include:
- Supervising, motivating and supporting the billing team on a day-to-day basis.
- Managing the end-to-end billing process to ensure accuracy and efficiency.
- Investigating and resolving billing queries and discrepancies.
- Reviewing existing processes and identifying opportunities for improvement.
- Monitoring billing performance, workload and service levels.
- Working closely with finance, operational and commercial stakeholders.
- Supporting month-end activities, reconciliations and reporting requirements.
- Introducing stronger controls and best practice procedures where required.
- Assisting with process documentation, system enhancements and change initiatives.
- Helping to reduce backlogs, improve accuracy and drive operational efficiencies.
What you'll need to succeed
- Strong hands-on billing or invoicing experience, with a sound understanding of end-to-end billing processes in a high-volume transactional finance environment.
- Exposure to supervising or supporting colleagues, such as allocating workloads, training team members, mentoring, handling escalations or deputising for a team leader. You do not need to have held a formal supervisor title, but you should be ready to take on day-to-day responsibility for a small team.
- Experience identifying process improvements, strengthening controls and helping make billing more efficient and accurate.
- Excellent communication skills and the ability to build effective relationships across finance, operational and commercial teams.
- Strong attention to detail, analytical skills and a practical approach to resolving queries and discrepancies.
- Good systems knowledge, including ERP systems and Excel.
- The ability to organise competing priorities, work independently and support colleagues in meeting deadlines.
What you'll get in return
- A salary of £35,000, with flexibility up to £38,000 for candidates with particularly strong relevant experience.
- A permanent opportunity within a growing, well-established business.
- Hybrid working: three days in the office and two days from home.
- The opportunity to build on your billing expertise and develop your team leadership experience.
- Future career development opportunities.
- A visible role where you can contribute to process improvements and make a genuine impact.
If you have strong billing experience and are ready to combine hands-on delivery with supporting a small team, we would be keen to hear from you. Candidates with notice periods are welcome: finding the right person is more important than an immediate start. Apply with your latest CV to find out more.
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