Lead Delivery Manager (P-4235849213)


Company:	Reed Talent Solutions
Salary:	Not specified
Hours:	Full-time
Location:	Bedford, MK40 1SU
Job type:	Permanent
Posting date:	20 Oct 2026
Closing date:	19 Nov 2026

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Summary

This is a business-led leadership role, supporting the Service Owner, and focused on bringing together service operations, policy, governance, suppliers and technical teams to ensure the service is safe, resilient and well-managed as it moves into and through live operation.

The role is accountable for the safe, stable and effective operation of the service, and responsible for maintaining grip across change, readiness and performance, ensuring that business priorities are translated into clear, coordinated activity across the ecosystem.

You will provide oversight of how change is planned, governed and landed, making sure the right people are aligned, the right decisions are taken at the right time, and the service remains stable and responsive as it evolves.

Success in this role will depend on judgement, coordination and leadership across organisational boundaries, with a strong focus on service outcomes, accountability and operational confidence.

The role

About the Pension Data Platform (PDP)

Pensions dashboards will allow people to see all their pension information securely, online, and in one place.

The Pension Data Platform (PDP), delivered by MaPS, is the infrastructure that makes this possible—connecting thousands of pension providers to dashboards through a secure, high-scale ecosystem. As the platform moves from build into live service, the focus is shifting from delivery at pace to delivery with resilience, quality, and control.

Role Purpose

The Lead Delivery Manager is responsible for getting things delivered: reliably, at pace, and in a way that stands up in a live, regulated environment.

This role sits at the centre of the build-to-run transition. You will lead the end-to-end delivery of platform changes and capabilities, ensuring that technical teams, suppliers, policy requirements, and operational needs are aligned and moving together.

You are responsible for turning strategy and policy into working services, managing delivery risk, and ensuring the platform evolves safely and predictably as it scales.

You will be responsible for turning strategy, policy, and technical design into working services, ensuring delivery is sequenced, controlled, and aligned across a complex, multi-supplier ecosystem.

You will act as the central point of integration across teams and partners, ensuring that delivery is coherent, risks are actively managed, and changes land effectively into the live service.

Key accountabilities

Key Responsibilities

End-to-End Delivery Leadership

Own delivery of platform changes and releases across the PDP ecosystem

Ensure delivery plans are realistic, sequenced, and aligned to key milestones (including industry readiness)

Manage dependencies across teams, suppliers, regulators, and industry partners

Multi-Supplier Delivery Management

Lead delivery across a complex supplier landscape, holding partners to account for outcomes

Act as the integration point between technical delivery teams and the wider programme

Ensure delivery is joined up across infrastructure, product, policy, and onboarding

Transition and Change Management

Ensure all delivery is designed with live service in mind, including operability, supportability, and resilience

Work closely with Service Operations to land changes safely into the live environment

Embed release governance, change control, and readiness checkpoints

Risk, Issues, and Assurance

Identify and actively manage delivery risks, issues, and dependencies

Ensure delivery is aligned with assurance requirements (e.g. DWP, internal governance, programme controls)

Provide clear, honest reporting on progress, risks, and trade-offs

Delivery Planning and Governance

Establish and maintain delivery plans and roadmaps aligned to strategic priorities

Drive disciplined delivery governance, including sprint/release planning and tracking

Support decision-making by surfacing choices early and clearly

Skills & experience

Essential Experience

Complex Delivery: Proven track record delivering large-scale digital programmes, ideally in regulated or public sector environments

Multi-Supplier Environments: Experience managing delivery across multiple suppliers and internal teams

Delivery Leadership: Strong experience leading delivery managers, technical teams, or programme delivery functions

Build to Live: Experience transitioning services from delivery into live, high-availability environments

Essential Skills

Grip and pace: Able to create momentum while maintaining control and discipline

Clarity: Can cut through complexity and bring structure to ambiguous delivery challenges

Stakeholder management: Confident operating with senior stakeholders across government, regulators, and industry

Judgement under pressure: Makes sound decisions in fast-moving or uncertain environments

RACI Accountability Summary

Activity / Responsibility

Accountability

End-to-End Delivery of Platform Changes

Responsible (R)

Delivery Planning & Roadmap Execution

Responsible (R)

Multi-Supplier Delivery Coordination

Responsible (R)

Risk & Issue Management (Delivery)

Responsible (R)

Release & Change Governance

Responsible (R)

Strategic Roadmap Definition

Consulted (C)

Operational Service Management

Consulted (C)

Policy & Regulatory Alignment

Consulted (C)

Other

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