Housing Officer
| Company: | Sovereign Network Group |
|---|---|
| Salary: | £32,000 to £40,000 a year |
| Hours: | Full-time |
| Location: | Bristol, BS34 7PZ |
| Working pattern: | Hybrid - 3 days remote |
| Job type: | Permanent |
| Posting date: | 20 Oct 2026 |
| Closing date: | 3 Nov 2026 |
Summary
We're excited to be recruiting a new
Housing Officer
role to join our team in Bristol.
This is a full time permanent role where you will manage your own diary.
There will be a mix of working from home, the office and meeting with our customers, colleagues and partner agencies.
The Role:
As a
Housing Officer
, you'll be visible and proactive within your community. Working directly with residents, colleagues, and partners to deliver customer-focused services.
You'll play a key role in tenancy, lease, and neighbourhood management, ensuring that our services are safe, compliant, and responsive.
What you'll be doing:
Delivering excellent tenancy, leasehold, and neighbourhood management services across your locality
Acting as a trusted point of contact for customers
Building relationships with local authorities, community groups, and partner agencies
Using data insights to improve services and ensure compliance with legislation and regulations
Supporting neighbourhood improvements and shaping services based on the voice of our customers
Maintaining accurate customer records and ensuring data is used responsibly
Promoting SNG's values and culture of collaboration, safety, and inclusion
What we're looking for:
Experience delivering tenancy, lease, or neighbourhood management services
Strong communication and relationship-building skills, with the ability to influence and resolve complex issues
A collaborative approach, working across teams and with external stakeholders
Good knowledge of landlord services and the ability to apply this in practice
A customer-first mindset, with a track record of achieving positive outcomes
Confidence using digital tools to support service delivery
A full driving licence and access to your own car
Job Description
Related jobs
Housing Litigation Solicitor/Associate
£62,000 to £70,000 per year
Hays Specialist Recruitment
Leeds, West Yorkshire
RemotePermanentFull timeProperty Litigation Associate / Senior Associate
£70,000 to £85,000 per year
Hays Specialist Recruitment
Bristol, Bristol
HybridPermanentFull timeHead Of Landlord Compliance And Building Safety
£387.96 to £387.96 per day
Triumph Consultants Ltd
Bristol
TemporaryFull time