Patient Care Advisor Team Leader
| Company: | NHS Jobs |
|---|---|
| Salary: | £28,392 to £31,157 a year |
| Hours: | Full-time |
| Location: | Newcastle upon Tyne, NE27 0QJ |
| Job type: | Permanent |
| Posting date: | 20 Oct 2026 |
| Closing date: | 3 Nov 2026 |
Summary
Key Responsibilities Manage and train team members for referral management functions within the contact centre inclusive of funding requests and clinic management Manage RTT data quality reportsto support patients through pathways in line with access standards. Managing day to day work ensuring patients are appointed efficiently. Capacity and demand scheduling analysing, identifying and setting up extra clinics where needed to meet the outpatient waiting time targets. Being responsible for management and scheduling of all areas attached to this team. Supporting quality improvement initiatives in line with NHSE strategy. Lead team meetings and responsible for minute and action plan transcription.
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