Team Administrator


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Stoke-on-Trent, ST1 4ND
Job type:	Permanent
Posting date:	20 Oct 2026
Closing date:	3 Nov 2026

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Summary

Providing and receiving routine information to inform work colleagues, patients, clients, carers, the public or other external contacts. In particular, this will involve: Responding appropriately to requests for information Act on correspondence referring to the appropriate person as required. Providing routine information to manager and colleagues,Answering routine telephone queries from patients/clients/carers/colleagues/public or other external contacts Preparation/completion of routine documents, including letters, reports, presentations and forms e.g. purchase order requisitions, photocopying, filing Handling telephone queries including full reception duties Assisting patients/clients/relatives during incidental contacts The role will require capacity to make decisions, which may require consideration of a range of options, such as: Judgements on how to deal with enquiries, patients/carers/external contacts. Prioritisingworkload. Responsible for data entry, text processing or storage of data compiled by others, utilising paper or computer based data entry systems. Understanding of a range of routine work procedures some of which may fall outside of the immediate work area. In particular this will involve an understanding of and compliance with relevant deadlines and procedures legislation, procedures, schemes.

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