Non-Specific Symptoms Clinical Support Worker


Company:	NHS Jobs
Salary:	£28,392 to £31,157 a year
Hours:	Full-time
Location:	Trust wide, CT1 3NG
Job type:	Contract
Posting date:	20 Oct 2026
Closing date:	2 Nov 2026

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Summary

Professional Communicate effectively with patients and their relatives, ensuring accurate and seamless information is conveyed and documented face to face and over the phone within the NSS team. Assist in the maintenance and monitoring of agreed standards, ensuring that any shortfall is brought to the attention of the Line Manager Ensure that all quality initiatives within the NSS service are adhered to and that the highest standards of care are maintained at all times Assist in the development of clinical protocols ensuring that these are reviewed in accordance with the needs of the service in conjunction with the NSS Lead Nurse Practitioner. Ensure that accurate and legible patient records are kept in line with professional and legal requirements Promote and maintain effective working relationships and communications with consultants, medical staff, nurse colleagues and other members of the wider multidisciplinary teams. Clinical Working as an experienced patient support worker within healthcare, or registered professional, adhering to the NMC code of conduct & implementing plans of care to ensure that patients physical, social and psychological needs are met. Act as the identified support worker for NSS pathway patients by assessing, planning, implementing and evaluating their care, including the completion of eHNAs for diagnosed CUP patients. Be a monthly cover within the cancer care line Act as the patients advocate Liaise with all members of the multidisciplinary team Be clinically competent in all areas of practice relevant to the post Work to eliminate all avoidable infection by acting as a role model in infection prevention and control prevention to all staff, visitors and patients Minimize risk of harm to patients, staff and visitors by working according to risk management policies. Participate in the orientation of new staff to their duties and NSS processes. Demonstrate consistent high standard of hand hygiene practice and promote standards to staff, visitors and patients. To undertake clinical skills such as taking blood, ensuring procedures are explained to patients in order to gain informed consent and involvement in care decisions. Work with the NSS team to triage patients and the administration duties required. Undertake necessary training courses relevant to the role.

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