Generalist Adviser


Company:	Citizens Advice Derbyshire Districts
Salary:	£27,263 to £29,806 a year, pro rata
Hours:	Full-time
Location:	DE7 8DY
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	19 Oct 2026
Closing date:	8 Nov 2026

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Summary

Generalist Adviser (Trainee positions available)

Hours: 37 hours per week

Contract: Permanent

Salary: £27,263 to £29,806 per annum (depending on experience)

Location: Ilkeston(A hybrid mix of home and office working with travel to outreach locations and other community venues)

Application: https://www.citizensadvicederbyshiredistricts.org.uk/vacancies/staff/

About the role:

We have an exciting opportunity for a Generalist Adviser to join our existing advice services team who deliver advice to the public on a wide range of issues. The post will involve providing both face-to-face and telephone advice, based out of our Ilkeston office, with travel to Foodbanks, Outreach locations and other community venues across Amber Valley and Erewash. This role will require you to provide advice on our main enquiry areas including checking welfare benefit eligibility, assisting clients to make benefit claims, challenging decisions and providing energy advice. There is flexibility in this role which allows for some remote/home working where appropriate.

We welcome applications from experienced advisers, as well as those looking to train in this vital area of work. Full training and support will be provided for the right trainee candidate.

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