Practice Manager
| Company: | NHS Jobs |
|---|---|
| Salary: | Negotiable |
| Hours: | Full-time |
| Location: | Stockton-on-tees, TS18 1YE |
| Job type: | Permanent |
| Posting date: | 19 Oct 2026 |
| Closing date: | 16 Nov 2026 |
Summary
As our Practice Manager, you will hold key accountability for the strategic, financial, and operational success of the surgery. Working closely with the GP Partners, you will manage a diverse multi-disciplinary team, ensure robust Care Quality Commission (CQC) compliance, and drive performance across the Quality and Outcomes Framework (QOF) and local enhanced services. Key Responsibilities SystmOne & IT Leadership: Direct the operational use of TPP SystmOne and integrated tools like Ardens to maximize clinical data accuracy, efficient scheduling, and QOF reporting. Financial Management: Oversee practice budgets, maximize income streams (including QOF, PCN funding, and enhanced services), manage payroll, and analyse financial performance alongside the partners. Human Resources: Lead, support, and develop the administrative, reception, and clinical teams. Manage recruitment, appraisals, rotas, and training schedules. CQC Compliance & Governance: Act as the lead for regulatory compliance, ensuring the practice meets all CQC standards, health and safety regulations, and data protection policies (GDPR). Strategic Planning: Collaborate with the Partners and our local Primary Care Network (PCN) to adapt to NHS structural changes and implement new service delivery models.