Plumbing Technical Support Advisor


Company:	Hays Specialist Recruitment
Salary:	£30,000 to £36,000 a year
Hours:	Full-time
Location:	Birmingham, B6 7JJ
Job type:	Permanent
Posting date:	17 Oct 2026
Closing date:	16 Nov 2026

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Summary

Your new company

As a Plumbing Technical Support Advisor, you will join a team of four advisors dedicated to providing expert technical assistance to customers. You will handle queries via phone and email, offering practical solutions and guidance on a wide range of plumbing products. This is an advisory role, so you'll focus on troubleshooting, product compatibility, and helping customers resolve technical issues quickly and effectively.

Your new role

What you'll need to succeed

A strong plumbing background is essential; experience with gas systems is highly desirable.No formal qualifications are required, but practical hands-on experience is key.Excellent communication skills and the ability to explain technical information clearly.A customer-focused approach and strong problem-solving skills.Ability to work collaboratively within a team and manage multiple queries efficiently.

What you'll get in return

A competitive salary between £30,000 - £36,000.Free on-site parking.25 days annual leave plus bank holidays.The opportunity to join a supportive team within a well-established and respected business.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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