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Customer Services Assistant

Company:SSP Food Travel Experts
Salary:Not specified
Hours:Full-time
Location:Manchester, M1 2PB
Job type:Permanent
Posting date:16 Oct 2026
Closing date:15 Nov 2026
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Summary

Join Rail Gourmet - Catered to You and Your Career!

 

Rail Gourmet UK is seeking a motivated individual to join our team as a

Customer Service Assistant for

TransPennine Express (TPE) at

Manchester Stores.

 

Pay Rate: £13.65 per hour.

 

Hours: Full Time (39 hours).

Shifts: Rotational shifts between 4:15am and 12am, including weekends.

 

  • Applicants must be 18 years or older due to certain responsibilities within the role.

 

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

 

AS A CUSTOMER SERVICE ASSISTANT YOU’LL:

 

  • Operating platform trucks for train-side deliveries (Full training provided).
  • Loading/offloading catering equipment/stock from TPE trains.
  • Order assembly and stock control.
  • Comply with Health & Safety/Food Hygiene Regulations.

 

WHY JOIN AS A CUSTOMER SERVICE ASSISTANT?

 

At Rail Gourmet, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

 

  • Discounted Meal while on shifts.

  • Employee Discounts.

  • Friends and Family Discount App.

  • Award-winning training, apprenticeships and development programs.

  • Health & Wellbeing Support.

Feel like you could belong at Rail Gourmet? 

Apply now and embark on the best part of your journey as a

Customer Service Assistant

.

 

Please note that if your application is successful, you will be required to complete a DBS check.

 

Rail Gourmet is proud to be an equal-opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.

Apply for this job

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