Group Technical and QC Manager


Company:	Ess Employment
Salary:	£40,000 to £60,000 a year
Hours:	Full-time
Location:	Yate
Working pattern:	On-site
Job type:	Permanent
Posting date:	16 Oct 2026
Closing date:	15 Nov 2026

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Summary

LOCATION: Yate

START DATE: ASAP

PAY: £40,000 - £60,000 PA

TEMP TO PERM

WORKING HOURS: Monday to Friday 8 am to 5pm (40 hours per week)

Yate Office: 01454 310031

E: yate@ess-emp.co.uk

Vacancy – Group Technical and QC Manager

ESS Employment Ltd are looking to recruit a Group Technical and QC Manager on behalf of our well-established client. This is a key role that manages the technical support team and is responsible for Group Quality control.

Duties for the role:

• Continuously improving current quality processes and systems to drive a constant reduction in group NCR numbers, in line with agreed targets

• Raising and managing non-conformances (NCRs) from identification through to close-out, ensuring root cause analysis is thorough and corrective/preventative actions are robust and embedded.

• Producing 8D and 5 Whys reports for major NCRs, along with other quality investigation tools as appropriate (e.g. Fishbone/Ishikawa analysis, Pareto analysis, FMEA, root cause corrective action plans)

• Liaising with clients on quality issues to ensure outcomes are satisfactory, maintaining strong working relationships throughout

• Responding to client queries relating to quality, and holding meetings as required with clients and suppliers

• Ensuring that procedures are in place to ensure every order is quality control checked, with clear QC levels defined based on order importance, sensitivity, and complexity, applied consistently group wide.

• Carrying out internal audits across the group to ensure systems and processes are being adhered to and remain fit for purpose.

• Taking full responsibility for maintaining the group's existing ISO9001, ISO14001, and ISO27001 accreditations

Technical

• Leading a group technical support team

• Gain clear understanding of how products are encoded and processed for ensuring that correct software is used to encode orders.

• Overseeing set up process and assisting external software development teams set up software on new orders to encode orders.

•

Other:

• All relevant responsibilities relating to Group QC & Technical Team leadership.

Requirements:

• Alignment to company values - Customer focused Agile, Relentless, Difference Maker

• Willingness to learn and adapt quickly to new challenges.

• Self-motivated with the ability to research and figure out solutions independently.

• Team player who can collaborate effectively across departments and sites

• Attention to detail and pride in producing clean, well-structured work.

• Good communicator — able to ask clear questions, challenge constructively, and share ideas confidently with clients, suppliers, and colleagues.

• Ability to summarise information succinctly for management review in Excel (Excel proficiency for data analysis and reporting)

• Problem-solving mindset with a logical and curious approach

• Calm and methodical under pressure, particularly when managing client expectations during NCR resolution.

The benefits:

• High growth business and environment to progress in

• Bonus scheme equating to 5% additional to salary.

• Competitive Salary

• Modern office and facilities

• Regular company events

• Cycle to work scheme.

• 33 days holiday

• On-site free gym

• On-site parking

• Company Pension Contribution

If this vacancy is of an interest to you, please do not hesitate to apply!

In order to be considered for the role please email your cv at your earliest convenience to Sam Wilmot - sam.wilmot@ess-emp.co.uk

Essential requirements

Requirements: • Alignment to company values - Customer focused Agile, Relentless, Difference Maker • Willingness to learn and adapt quickly to new challenges. • Self-motivated with the ability to research and figure out solutions independently. • Team player who can collaborate effectively across departments and sites • Attention to detail and pride in producing clean, well-structured work. • Good communicator — able to ask clear questions, challenge constructively, and share ideas confidently with clients, suppliers, and colleagues. • Ability to summarise information succinctly for management review in Excel (Excel proficiency for data analysis and reporting) • Problem-solving mindset with a logical and curious approach • Calm and methodical under pressure, particularly when managing client expectations during NCR resolution.

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