Support Worker


Company:	Home Group Limited
Salary:	£26,300 to £26,425 a year
Hours:	Full-time
Location:	Newcastle upon Tyne, NE1 4AQ
Job type:	Permanent
Posting date:	16 Oct 2026
Closing date:	29 Oct 2026

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Summary

About the role

Earn £26,300 per year, and great benefits including Health Cash Plan

Home, a place where you belong

Join us and make a real difference every day. You’ll help customers live independently, feel valued and stay connected. This role is all about care, respect and practical support that improves lives.

What you’ll do

• Supporting customers with repairs and other housing maintenance

• Providing advice and support to other colleagues

• Creating a safe, positive space where dignity and respect come first

• Carrying out welfare checks to our customers and colleagues

• Covering shifts, attending services, liaising with external agencies; police, NHS social and fire services

Why join us

This role gives you the chance to grow your career while making a difference where it matters most. You’ll take on new challenges, build your expertise and help create positive change. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role.

You have

• Strong collaborations skills when working with external agencies, emergency services and social care professionals

• Excellent telephone skills with the ability to support, guide and advise both customers and colleagues

• The ability to work on your own initiative, staying calm and positive under pressure

• Recognise every customer is different and adopt a flexible, personal approach, listening to understand their needs 

• Strong administration skills and excellent attention to detail

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You'll be working 4 nights, including every Fri, Sat and Sun night shifts

• Shifts are 10 - 11 hours per shift, in any given service

• Although you’ll work nights / lone work, we do get together regularly [in the daytime] for training and team meetings

• You need an Enhanced with barring list (we pay)

• You need to be able to drive and have access to your own vehicle insured for business purposes, we will pay your mileage expenses

What’s in it for you?

• 34 days leave increasing to 39 (including bank hols and a “me day”)

• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more 

• Matching pension contribution (up to 7% and life insurance of 3x basic salary)

• Instant pay access with Stream

• 800+ discounts on shops, holidays, days out, tech and more

Finally

For reasonable adjustments email recruitment@homegroup.org.uk. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.