Support Coordinator


Company:	Home Group Limited
Salary:	£27,500 to £28,300 a year
Hours:	Full-time
Location:	Durham, DH7 8AR
Job type:	Permanent
Posting date:	16 Oct 2026
Closing date:	29 Oct 2026

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Summary

About the role

Salary £27,500 per annum, plus 34 days leave (rising to 39) and health cash plan worth over £1140

Home, a place where you belong

Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.

You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.

What you’ll do

• Lead support planning and coordinate to deliver person-centred support

• Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads

• Support Customers with daily tasks like budgeting, cooking and attending appointments

• Work with multi-agency teams to safeguard and empower our customers

• Help customers build independence and prepare for their move-on into the community

Why join us

This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s Great Places to Work! We can’t offer a CoS for this role

You have

• Passion and experience in supporting others ideally in a supported housing setting and experience of working with vulnerable children and young people.

• Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)

• Experience assessing referrals and coordinating support

• The ability to work under your own initiative, remain calm under pressure and have a resilient approach

• We are an Ofsted registered service and ensure we deliver high quality standard support to our young people.

Stronger together

We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!

The practical bits

• You'll work a variety of shifts; early shift 7:30 - 16:00, mid shifts 11:00 - 20:00 and late shifts 13:00 - 22:00

• You will be service based at Durham Young People Accommodation in Brandon Durham.

• Service based role working with males and females aged between 16 and 26 years old who are homeless and require support to develop their independent living skills.

• Team meetings are held once every 4 weeks (included in contracted hours)

• You need an Enhanced with barring list (we pay) 

• A vehicle insured for business use (and a license!), we’ll pay for any business mileage

What’s in it for you?

• 34 days leave, rising to 39 (this includes bank holidays and a “me day”)

• Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more 

• Matching pension contribution (up to 7% and life insurance of 3x basic salary) 

• Instant pay access with Stream 

• 800+ discounts on shops, holidays, days out, tech and more 

Finally

For reasonable adjustments email recruitment@homegroup.org.uk. Roles can close early, so don’t delay applying. If you can’t see the Job Description at the top of this page, click APPLY to view it on our pages and find out more about us.

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.