Product and Delivery Manager


Company:	Clear Links Support Ltd
Salary:	from £50,000 a year
Hours:	Full-time
Location:	Sheffield, S11 8NX
Working pattern:	Hybrid - 2 days remote
Job type:	Permanent
Posting date:	15 Oct 2026
Closing date:	23 Oct 2026

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Summary

About us

Clear Links Technologies is the technology and innovation arm of the Clear Links group. We build software that makes complex technology work for people, with a focus on accessibility, healthcare, support services and finance.

Our platforms already serve more than 150,000 users. Our work spans student support systems and applied AI such as conversational assistants. We are also exploring new areas where software meets the physical world, and we want people who enjoy building something from an early stage.

For more information - www.clear-links.co.uk/about

About the job

This is a new role, reporting directly to the Group Chief Executive Officer. You will own the product roadmap across Clear Links Technologies systems and turn business priorities into a clear, prioritised backlog that the team can deliver.

A key part of the role will be helping to grow the business. You will identify and pursue new contracts, deepen relationships with existing clients, and help shape proposals, bids and tenders so that what we sell is something we can build well.

Alongside this, you will lead the planning and delivery of our projects and provide day-to-day leadership to the Technologies Team.

We are looking for someone who is just as comfortable meeting with clients as they are reviewing development priorities or supporting team members. You do not need to write code, but you will need enough technical understanding to judge what is feasible and to earn the trust of developers.

Responsibilities

Business development and growth

- Identify and pursue new contracts, and find ways to expand existing ones through additional services or product capabilities.

- Build strong, long-term relationships with clients, partners and key stakeholders.

- Contribute to proposals, bids and tenders, including scope, timelines and resource needs.

- Support contract negotiations and the onboarding of new clients and projects.

- Monitor market trends, competitor activity and client needs to inform our growth strategy.

- Track and report on pipeline, activity and conversion.

Product ownership

- Own and manage the product roadmap across Clear Links Technologies systems.

- Maintain and prioritise the product backlog in line with strategy, capacity and user needs.

- Define requirements, user stories and acceptance criteria with internal teams, service users and clients.

- Review delivered features to make sure they achieve what they set out to.

Delivery

- Plan and lead system developments and projects, from scoping through to release.

- Manage risks, dependencies and scope changes.

- Make sure testing, deployment and communication processes are followed.

- Give senior leadership clear, regular reporting on progress, risks and priorities.

Team leadership and governance

- Line manage members of the Technologies Team, including 1:1s, performance reviews and development.

- Plan team capacity and allocate resources to match delivery priorities.

- Manage relationships with sub-contractors and partners.

- Act as the central point of contact for development requests and project updates.

- Maintain documentation and support our ISO 9001 and ISO 27001 management systems.

How to apply

Please answer the questions with as much relevant information as possible and upload your CV and a covering letter explaining your suitability for this role.

We may close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications. Early application is therefore encouraged.

By the start of employment, the successful candidate must have permission to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006. This post is also subject to satisfactory references, as well as other applicable pre-employment checks.

Interviews

We are planning on holding the interviews in person during the week commencing 2nd November.

We are dedicated to ensuring our recruitment process is accessible. If you require this job advert in an alternative format, please contact the HR team. If you need any reasonable adjustments during the application or interview process, please let us know when you apply.

Alternatively, you can email hr@clear-links.co.uk to discuss what support you might need.

Disability Confident statement

As a Disability Confident Leader, we are committed to fostering a fair and inclusive workplace and celebrate diversity, valuing everyone’s contribution to our organisation. Disabled applicants who meet the minimum criteria will be shortlisted for an interview. Where there is a particularly high number of applicants, we may need to raise the minimum criteria. In such cases, applicants who have declared a disability under the Disability Confident scheme and meet the minimum criteria may not always be invited to interview.

Data Protection

We are committed to protecting your data in line with the general data protection regulations.

Our privacy notice can be found here - https://www.clear-links.co.uk/your-data

Equality and Diversity Monitoring

As part of our recruitment process, we would like to invite candidates to complete our Equality and Diversity Monitoring Form. Please note this is completely voluntary. Information is used solely for monitoring purposes and will not be linked to your application or influence the recruitment decision. All data will be treated in strict confidence in line with data protection regulations.

If you would like to complete the survey please click the following link: https://www.surveymonkey.com/r/HBPWJSV

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.