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Technical Business Analyst

Company:Cardiff Metropolitan University
Salary:£46,049 to £51,753 a year
Hours:Full-time
Location:Cardiff, CF5 2YB
Working pattern:Hybrid - 2 days remote
Job type:Contract
Posting date:15 Oct 2026
Closing date:22 Oct 2026
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Summary

The Student Record System Programme is replacing Cardiff Metropolitan University’s current system with a modern, cloud-based platform that will transform how we manage the full student lifecycle.

Making that platform work across the University depends on understanding how systems, data and processes connect, and that is precisely what this role is about.

As SRS Technical Business Analyst, you will investigate technical processes, systems and data flows, analyse system and integration requirements, and evaluate technical options, working within the SRS Programme team to recommend solutions that meet the University’s needs.

The Programme is taking an out of the box approach to implementation, so building deep knowledge of the new system and leading gap analysis will be central to your work. Your recommendations will help inform decisions with significant, long-term impact across the University.

You will work closely with Integration Developers, solution architects, the supplier and stakeholders at all levels, making sure requirements are technically sound, testable and signed off through design, build and UAT.

You’ll lead the way by:

Investigating, gathering and documenting technical requirements using business analysis techniques, considering impacts and risks, and recommending feasible options and actions.

Capturing ‘as is’ technical processes, data flows and system configurations, then working with stakeholders and technical teams to define ‘to be’ processes and highlight the wider system impact of proposed changes.

Defining and documenting functional and non-functional requirements to a standard suitable for solution design and configuration, and securing stakeholder sign-off.

Collaborating with Integration Developers and solution architects to ensure requirements are technically sound and testable through design, build and UAT.

Supporting business case development and benefits realisation, facilitating workshops and managing engagement between end users, IT, project managers and suppliers.

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