Dedicated Relief Security Officer
| Company: | Mitie |
|---|---|
| Salary: | Not specified |
| Hours: | Part-time |
| Location: | SW1A 1AA |
| Job type: | Permanent |
| Posting date: | 14 Oct 2026 |
| Closing date: | 13 Nov 2026 |
Summary
Security Officer - Dedicated Relief
£14.98 per hour
12 hour shift 0700-1900
Qualifications:
-Skills for Security trained & certificated
-SIA licensed / PSA (Ireland) licensed
-First Aid trained & certificated
-ACT Awareness certified (formally Project Griffin), as applicable
-IT literate
-Physically fit
Previous Experience
-Corporate Customer Services background (desirable)
-Ability to use MS Windows and MS Office applications
-A sound understanding of electronic security Access Control & CCTV systems (mandatory)
Personal Skills
-Customer Facing/front of house skills
-A high standard of bearing and turnout
-Excellent telephone manner
-Ability to demonstrate a commitment to delivering a high quality service
-Ability to liaise with others at all levels including senior management and customers clients
-Ability to work within established procedures and contribute positively to any improvements
-Disciplined and Professional attitude
-Proficient in written and oral communication
-Computer literate and good administration skills
-Ability to deal with and control emergency situations
-Be familiar with and understand the principles of the Health and Safety at Work etc. Act 1974 whilst adopting and maintaining Safe Working Practices and in line with UK & Ireland Health & Safety Statement of Intent
-Comply with Global banking organisation commitment to corporate social responsibility and in support of the Global banking organisation Environmental Sustainability Statement and Goals
-To read, understand and comply with Global banking organisation Code of Conduct
-Ability to remain flexible to personal tasks whilst contributing to the role as a ‘team player'
-Good time keeping and low sickness levels
-Should be proactive and self-motivated
-Support with holiday, sickness or extra cover when required.
Responsibilities & Specific Tasks:
-Develop and maintain first class customer service relations with client staff, business partners, key stakeholders, including landlord security team and building residents and visitors
-Supervision of CCTV, access control and other protective systems, and act as a first line response to activations & incidents, including first aid
-To attain and maintain a high level of knowledge of the Site Assignment Instructions and Emergency Procedures and their local implementation, including working with landlord security teams - building lock downs, evacuation, first aid response etc.
-To produce timely reports of incidents and alarm activations, and check & log reports submitted from the security team whilst taking appropriate action, including administration of all site based and client documentation
-To log and transfer calls, relay messages and provide guidance and advice to visitors, clients, contractors and staff
-Escorting of contractors and cleaning operatives in line with agreed procedures
-Conduct loss prevention, internal & external patrols in line with agreed policy and procedures
-To manage and control the car parking list, visitor, contractor and temporary staff access passes and keys in line with Corporate Security standards and procedures
-To provide cover for Global banking organisation receptionist for breaks as required, including on-site client events
-To react positively and professionally in support of security operations and emergency situations as required
-Successfully complete site induction training to satisfactory standard, including completion of Global banking organisation Dawn Raids online training module within the training period; and any other Corporate Security training courses deemed appropriate by Corporate Security Management
-Complete satisfactory probationary assessment as part of personal training and development plan.
Operational Duties:
-Should be able to cover in the role of security receptionist when required.
-To maintain contact with both the client and VSG management in accordance with specific and routine instructions.
-To follow and comply with all site routine procedures.
-To maintain communications with Corporate Security and London Command Centre (LCC) in support of local and wider operations.