PROGRAMME & CLIENT SUPPORT ASSISTANT
| Company: | Dress For Success Greater London |
|---|---|
| Hours: | Full-time |
| Location: | Hammersmith, W6 9HR |
| Working pattern: | On-site |
| Job type: | Temporary |
| Posting date: | 28 Oct 2026 |
| Closing date: | 6 Nov 2026 |
Summary
To provide a welcoming, organised and supportive experience for the women we serve and to support the smooth day-to-day delivery of appointments, referrals, workshops and programme activities.
• Act as a welcoming first point of contact for women accessing our services.
• Support referrals, registrations, appointments, bookings and follow-up communications.
• Help coordinate styling appointments, workshops, career and life skills activities and other programme sessions.
• Liaise with referral partners, volunteers and colleagues to support smooth service delivery.
• Maintain accurate and confidential records, including attendance, outcomes and relevant programme information.
• Support women to understand the services and opportunities available to them.
• Assist with online and in-person programme delivery, including preparing materials and practical arrangements.
• Gather feedback and support the collection of information for impact reporting.
• Recognise concerns appropriately and follow organisational safeguarding, confidentiality and escalation procedures.
• Provide practical administrative support to the programme team and contribute to an inclusive, respectful environment.
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