Band 3 Clinical Services Administrator - Bristol


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Bristol, BS5 0AX
Job type:	Contract
Posting date:	14 Oct 2026
Closing date:	28 Oct 2026

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Summary

Liaise with a wide range of stakeholders, both internal to the organisation and external, including: Medical Staff Multidisciplinary Teams (Community or Inpatient) Services Users and Carers Health and Social Care teams Third sector/voluntary agencies Community groups and local authority provision Other statutory agencies e.g. Police, Ministry of Justice etc. Provide and receive routine and complicated information; this may include sensitive information. Work within a multi-disciplinary environment ensuring that communication with appropriate team members is effective. To receive and open mail (paper and electronic as necessary) and distribute/dispatch/process accordingly ensuring appropriate action is taken with high priority items. Providing Secretarial support to named Medical Staff/management team. The arranging and negotiation of various meetings including those with other agency involvement Negotiating diary conflicts and competing priorities as appropriate. The provision of and updating of patient notes, collation of information for transfer of care etc. Input accurate and up to date patient data onto the IAPTUS system. Maintain efficient and effective electronic filing system/, Internet, Intranet, patient records access and extract information as needed. Exercise judgement when dealing with patient enquiries, analyse and resolve non-clinical patient problems including resolving conflicting diary appointments or schedules, clinics, meetings, tribunals etc. Escalating issues to the Lead Clinical Services Administrator as appropriate. Arrange, and re-arrange if needed, meetings and appointments for members of the team including the scheduling of: Consultant Clinic AppointmentsRoom BookingsOther bookings as required Supporting the induction of new staff members as required. Produce confidential correspondence and reports on a frequent basis. Clerical duties including photocopying and scanning. Provide cover for colleagues when and where necessary. Plans own workload to ensure that daily, weekly, monthly, quarterly and annual tasks are met. Prioritise workload with particular consideration to issues arising and responding to shifting priorities appropriately. Process referrals received and outcomes timely and accurately. Process emails received for other tasks (including EHCP emails) timely and accurately. Covering the Reception in case of colleagues absences can be required. See Job Description for full details

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