Senior Referral Officer


Company:	Fylde Coast YMCA
Salary:	from £27,066 a year
Hours:	Full-time
Location:	St Annes, FY8 1XD
Working pattern:	On-site
Job type:	Permanent
Posting date:	14 Oct 2026
Closing date:	23 Oct 2026

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Summary

YMCA St Annes

Full-Time – Permanent

£27,066 per annum

Job Reference – 857STAN

Are you inspired and want to play an important role in changing people’s lives be a part in creating inspirational pathways and opportunities, opening doors, and welcoming all to get involved and make a positive difference. Working for us means helping children, young people, and adults of all levels of ability and from all walks of life, to reach their full potential. You’ll be working for a well-established team who work in multiple fields including Young People, Outdoor Education, Physical Activity, Housing, and our own workforce.

We offer flexible working, with an emphasis on learning and development through our online training portal for all staff, 28 days annual leave (including Bank Holidays) rising with years of service and possible the best benefit is working for a company that makes a difference.

As a Senior Referral Officer what does the role entail:

The main focus of the role will be to oversee the new power assisted exercise suite based at YMCA St Annes and lead on the implementation of tailored physical activity programmes and the delivery of group-based activity. Working across Fylde you will also champion the benefits of a healthy lifestyle to community members and partners while ensuring usage data is generated and stored in a professional manner.

Your day will consist of …

• Undertaking client consultations and identifying appropriate physical activity opportunities

• Delivering Active Wellness sessions

• Providing health assessments to clients on adult referral programmes

• Working with local GP practices/health professionals to promote the active wellness Programmes and keep referring partners informed of scheme developments

• Utilising motivational interview techniques to maximise adherence rates

• Exploring innovative, accessible new ways of delivering physical activity opportunities

• Contributing to the production of Key Performance Indicator data through tracking, recording and monitoring client usage

• Representing the wellness team in meetings

• Assisting with the promotion of Fylde Coast YMCA health and physical activity programmes

• Covering shift patterns for leave and sickness as required

This job is for you, if…

• You have a recognised exercise referral qualification L3 and above.

• You have a firm commitment to providing excellence in customer service

• You have a commitment to team-working and respect and consideration for the skills of others.

• You understand the need for confidentiality with a professional and caring approach to work.

• You enjoy working in a busy, fast paced environment.

Successful applicants will be required to complete an Enhanced DBS Disclosure.

For further information and to complete an application form for the above role, please visit https://www.ymca-fyldecoast.org/about-ymca-fylde-coast/careers-at-ymca-fylde-coast/

Job Reference – 857STAN

Closing date for the role is Friday 23rd October 2026 by 9:00am.

Applications submitted and/or received after this time will not be considered. Please note, that due to the high volume of applications we are currently receiving, we are only able to contact candidates who are successful in progressing to the next stage. If you have not been contacted within 14 working days of the closing date, please consider you

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