Band 2 Admin Support - Community Paeds Child in Care Team


Company:	NHS Jobs
Salary:	from £25,272 a year
Hours:	Full-time
Location:	Birmingham, B21 0SY
Job type:	Permanent
Posting date:	14 Oct 2026
Closing date:	28 Oct 2026

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Summary

Answer telephone calls, deal with initial enquiries, and forward calls or messages as appropriate. Photocopy, scan, and upload confidential documents, including correspondence that may contain sensitive or distressing information. Open, date-stamp, and distribute incoming post, ensuring urgent correspondence is passed to the appropriate person promptly. Retrieve and manage case notes and records as required, including for audit purposes. Provide consultants and medical staff with clinic lists at the start of each clinic session. Liaise with consultants' secretaries and the Central Booking Service regarding clinic cancellations, additions, and amendments. Support the smooth administrative operation of the department by resolving routine issues and coordinating equipment and stationery requests. Assist medical secretaries with routine administrative tasks and correspondence, including copy typing where required. Maintain adequate stocks of clinical documentation and ensure clinic rooms are appropriately supplied. Receive, sort, and distribute post for multidisciplinary team members as required. Update and maintain accurate patient information on the Patient Administration System (PAS).Monitor and replenish departmental stationery supplies. Adhere to divisional administrative standards and participate in audits when required. Comply with all Trust policies, procedures, and departmental Standard Operating Procedures (SOPs).Undertake any other duties appropriate to the grade and responsibilities of the post, as agreed with the line manager.

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