Medical Secretary


Company:	NHS Jobs
Salary:	from £13.79 an hour
Hours:	Full-time
Location:	HEREFORD, HR2 8HT
Job type:	Permanent
Posting date:	14 Oct 2026
Closing date:	30 Oct 2026

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Summary

Job summary: To provide and supervise the delivery of secretarial support to the doctors, practice manager and health professionals. Job responsibilities: To manage the patient referral system, Choose & Book (ERS), processing of new referrals and managing existing referrals, monitoring of the advice and guidance workflows and other work lists within the clinical system To fact find on behalf of the GPs and other clinicians, with regards to referral queries and pathways, with the assistance of the Teamnet Clinical area To keep referral spreadsheet up to date, uploading new referral forms to clinical library and informing GPs of new processes and pathways To action secretarial emis and docman tasks sent by clinicians and admin staff End of Life Multi-Disciplinary Team: Managing the Palliative Care register and association spreadsheet, keeping coding updated and appropriate Processing and monitoring of patient RESPECT forms Arrange and set dates of MDT meetings, book rooms, organise agenda, invite attendees, take minutes and follow up on actions, as required Send info to the ICB To process deceased patient administration Management of the admin email account, dealing with and re-distributing, as appropriate To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure. Private reports and special access requests Maintain working spreadsheet of non-nhs reports requested and SARs To co-ordinate the delivery of non-NHS services such as insurance reports, DVLA reports, PIP applications and other private report, records via IGPR Liaise with finance manager with regard to PIP payments To receive incoming and initiate outgoing telephone calls with regards to secretarial queries, in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries To provide cover for members of the secretarial team during periods of sickness and annual leave To pull and file notes as necessary Information Ensure communication systems are running smoothly, and doctors and reception staff are kept fully informed of changes in procedures Assist with production and upkeep of practice procedures i.e. CQC toolkit Manage paperwork systems, including post, internal and external Act as a central source of information Building Have a clear understanding of telephone systems, daytime and out of hours Understand security systems

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