Dispensary Manager


Company:	NHS Jobs
Salary:	Negotiable
Hours:	Full-time
Location:	Downham Market, PE38 9AF
Job type:	Permanent
Posting date:	14 Oct 2026
Closing date:	31 Oct 2026

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Summary

To be responsible for planning and allocating work for all dispensary staff To oversee all dispensing matters within the practice to promote safe dispensing processes To promote and ensure financial efficiency. To maintain close links with relevant agencies to ensure that the best available prices are continually being obtained Maintain the highest levels of confidentiality due to the nature of the role and with being exposed to a greater level of confidential material and data To brief both Practice Manager and the respective partner responsible for the dispensary on relevant matters that effect the efficient running of the department, including staffing and financial matters To manage all returns to the NHS Prescribing Authority and any other agencies To be responsible for the collection of prescription charges, cash up and balance monies received Monitor and disseminate information on safety alerts and other pertinent information To oversee uncollected medications in accordance with current policy To support with national prescribing policies and guidance within GP practices and care homes. This will be achieved through undertaking clinical audits (e.g., use of antibiotics), supporting quality improvement measures Actively encourage and promote the use of patient online services To contribute to both QOF and enhanced services and to promote these to the dispensary team To ensure controlled drugs are managed in accordance with practice policy To ensure the safe disposal of returned and/or out of date medicine and work with the multi-disciplinary team to ensure efficient medicines optimisation, including implementing efficient ordering and return processes, and reducing wastage To manage the receipt and storage of supplies in accordance with current policy To manage the processing of prescription requests via all means of communications To ensure that patients receive advice regarding prescription matters To manage the cold chain process effectively, ensuring all staff are aware of the requirement to accurately record temperatures and store items appropriately To manage the repeat prescriptions process to ensure that all are provided within the allotted timeframe Implement systems to ensure compliance with CQC regulations and standards Ensure staff implement the practice-wide approach to the management of all patient services matters Identify and deliver team training where required To manage and undertake the stocktake process in accordance with guidance To provide management support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS) To manage the process for multi-compartment compliance aids (Dosette box) To always maintain accurate clinical and administrative records To be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children To be an integral part of the general practice team To demonstrate initiative and be creative in finding solutions to problems To support in the management of patient complaints when requested to do so and participate in the identification of any necessary learning brought about through incidents and near-miss events To be aware of guidance to ensure that the dispensary conforms to regulatory guidance To undertake all mandatory training and induction programmes To contribute to and embrace the spectrum of clinical governance To attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed To maintain a clean, tidy, effective working area at all times Be part of the fire marshal team in the practice.

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