Customer Service Advisor


Company:	Search Consultancy LTD
Salary:	£24,785 to £24,785 a year
Hours:	Full-time
Location:	Bradford, BD3 8RA
Working pattern:	On-site
Job type:	Permanent
Posting date:	13 Oct 2026
Closing date:	12 Nov 2026

Apply for this job

Summary

Customer Service Advisor

Location: Bradford, BD3

Salary: £24,784.50 per annum + Bonus

Contract: Permanent

Start Date: November

Hours: Monday-Thursday, 9:00am-5:30pm; Friday, 10:00am-4:00pm

Working Arrangement: Office-based initially, with the opportunity to work from home on Mondays and Fridays after probation.

MUST PASS A DBS & CREDIT CHECK

The Role

We are looking for a friendly and motivated Customer Service Advisor to join a busy telephone-based team.

You will handle inbound and outbound calls, helping customers with warranty, vehicle protection and related products. You will also identify sales opportunities, build customer relationships and work towards individual and team targets while maintaining high standards of customer service and compliance.

Key Responsibilities

Handle inbound and outbound customer calls.

Provide clear, friendly and professional customer service.

Identify customer needs and promote suitable products.

Achieve sales and performance targets.

Maintain accurate records and follow company procedures.

Comply with GDPR, Consumer Duty and relevant regulatory requirements.

Attend training, coaching and team meetings.

Complete mandatory training and relevant CPD requirements.

Essential Requirements

Maths and English GCSE

Excellent communication and listening skills

A friendly, professional and empathetic telephone manner

The ability to work towards targets and deliver quality customer service

Strong attention to detail and a commitment to compliance

What We Offer

£24,784.50 annual salary

Up to £300 monthly bonus for achieving targets

Permanent employment

Training and development opportunities

Hybrid working opportunity after successful completion of probation

Important: Applicants must be able to pass a DBS check.

If you have strong customer service skills and enjoy working in a target-driven environment, we'd love to hear from you. Apply today!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Apply for this job