Discharge Coordinator First Care


Company:	HTG-UK
Salary:	from £25,642.50 a year
Hours:	Full-time
Location:	EX2 5DW
Working pattern:	On-site
Job type:	Permanent
Posting date:	13 Oct 2026
Closing date:	21 Oct 2026

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Summary

Exciting Full-Time opportunity available for a Patient Discharge Co-Ordinator to join our team at First Care.

Who Are We?

First Care Ambulance is the leading provider of health transport solutions in Devon. Delivering a wide range of services, we ensure that healthcare keeps moving.

What Can You Expect?

You will be joining us in the role of Patient Discharge Co-Ordinator, located at the Royal Devon Hospital. In this role, you’ll play a vital part in ensuring patients experience a smooth and timely discharge from hospital following treatment.

You’ll work closely with patients, healthcare professionals, and HTG staff to coordinate and deliver efficient transport services, making a real difference to patient care and flow.

Summary Of Main Duties Include

Coordinate and manage patient discharges through effective communication with healthcare teams and First Care staff.

Liaise with hospital discharge points to maintain patient flow throughout the day.

Manage expectations within the discharge facility and assist with complex discharges.

Schedule patient transport bookings.

Respond to patient queries and provide information on First Care services.

Conduct risk assessments and ensure compliance with company policies.

Work collaboratively with multiple depots to meet logistical and contractual requirements.

This list is not exhaustive.

What’s In It For You?

Market Leading Pay - with increased rates for agreed overtime.

Contractual Sick Pay after 12 months service

Employee Assistance Programme delivered by the UK’s #1 EAP service- Health Assured

Increased holiday allowance for long service

Refer a Friend- Earn up to £500 for each friend you bring on board

Pension Scheme

Fully Funded Training and Uniform Kick off your role with two weeks of training, enjoy ongoing mentorship, and receive a full uniform

Opportunities to grow and develop

Engaging Workplace Culture with regular company updates and Employee of the Month

Our Commitment to Safer Recruitment

Patient safety is our priority. To work for First Care you will need:

Enhanced DBS check (Conducted during onboarding if successful)

Right to work in the UK

Full UK manual driving licence

Satisfactory employment and character references

A satisfactory medical assessment

Equal Opportunities

The Company’s Equal Opportunities policy affirms our commitment to ensure that no patient, employee or job applicant faces discrimination - whether directly or indirectly – based on gender, sexual orientation, age, marital status, responsibility for dependants, disability, religion, belief, colour, race, nationality, ethnic or national origin, trade union activity, social background, health status, or is disadvantaged by conditions or requirements which cannot be shown as justifiable.

Safeguarding

The organisation takes the issues of Safeguarding Children, Adults and addressing domestic violence very seriously and therefore all employees at First Care are expected to:

Attend mandatory training on Safeguarding children and adults

Ensure they are familiar with their and the organisation’s requirements under relevant legislation

Adhere to all relevant national and local policies, procedures, and professional codes

Report any concerns to the appropriate authority

Maintaining professional boundaries as a Person in a Position of Trust (PiPoT)

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About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.