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Distribution and Sales Coordinator

Company:Morson Edge
Hours:Full-time
Location:Costessey
Working pattern:On-site
Job type:Permanent
Posting date:13 Oct 2026
Closing date:12 Nov 2026
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Summary

We are currently looking for a Distribution and Sales Coordinator for our client based in Costessey.

Job details:

We are working hard to create a dynamic and inclusive environment, and it’s important that our people come from a variety of different backgrounds. Therefore, prior technical experience isn’t always necessary for success.

Working hours: 42 hours per week, working Monday to Thursday, 7:30am to 5:00pm, and Friday, 7:30am to 4:30pm.

The Role

As a Distribution and Sales Coordinator, you will have experience in a similar environment, providing distribution planning and sales support, working closely with logistics, production, and customer service teams across the Tarmac group.

The role is largely operational, with responsibility for coordinating daily deliveries efficiently while ensuring customer requirements are met.

Key Responsibilities (not exhaustive)

Coordinate the distribution and delivery of our Readymix (RMX) product range to customers

Plan and schedule deliveries to maximise vehicle utilisation and efficiency, ensuring the best use of available trucks

Accurately process orders, delivery schedules, and changes, ensuring all information is correct and up to date

Act as the key point of contact for customers regarding order scheduling, delivery times, and queries

Support the pricing and raising of quotes and follow these through to order conversion where required

Work with the team to convert enquiries into orders, responding to inbound calls and emails in a professional and timely manner

Maintain excellent customer service standards, demonstrating a confident and friendly telephone manner

Resolve delivery, scheduling, or order issues promptly using strong problem-solving skills

Prioritise and manage multiple tasks in a fast-paced environment

Build and maintain strong working relationships with drivers, internal teams, and customers

Develop product and industry knowledge to better understand customer needs and support sales activity where appropriate

Please note: Due to the location of the site, candidates must be able to travel to the work location without the use of public transport.

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