Remote Clinical Advisor (Validator) - Agile Working | East of England Ambulance Service Trust
| Company: | East of England Ambulance Service NHS Trust |
|---|---|
| Salary: | £39,959 - £48,117 per annum + Incentives |
| Hours: | Part-time |
| Location: | Remote Working, CM1 7WS |
| Job type: | Permanent |
| Posting date: | 13 Oct 2026 |
| Closing date: | 12 Nov 2026 |
Summary
Embrace Agile Working
We are seeking ambitious, proactive, and forward-thinking Paramedics and Nurses (Adult ) to join our Clinical Assessment Service (CAS). In today's dynamic healthcare landscape, flexibility is key. We are excited to offer agile working options, allowing you to balance your personal and professional life effectively.
This vacancy is not open to current CAS staff as a separate pathway exists internally.
As an Agile Clinical Advisor (Validator), you will be a vital part of our team supporting our Emergency Operations Centres (EOCs). The role intercepts lower acuity and appropriate 999 calls to provide advice and arrange for appropriate care pathways. Our aim is to reduce ambulance demand and Emergency Department admissions safely. You will be an integral part of our team in developing a multi-disciplinary approach to 999 services.
We will offer a variety of contract types including full or part-time positions and remote working
We are looking for full or part time permanent staff ideally to work on our core Rotas. We require a minimum of 18.75hrs per week.
There is a minimum initial training period of 3 weeks, which must be completed on a full-time basis on site at either Norwich, Chelmsford or Bedford. Accommodation can be provided .
Main Responsibilities:
• Clinical accountability for patients calling 999.
• Work as an autonomous practitioner to provide high quality complex clinical triage.
• Provide appropriate emergency response or referral to an alternative care pathway safely using knowledge, skills, critical thinking, and professional judgement supported by clinical assessment software.
• Collaborate with a multi-disciplinary team to reduce ambulance demand and A&E admissions.
• Maintain high standards of clinical triage.
• Collaborate with external agencies to achieve successful outcomes.
Essential Criteria:
• 2 years post-registration experience in a clinical environment
• Experience in A&E, Medical, or Primary Care settings
• Experience of undertaking clinical triage at first point of contact with healthcare services in Accident and Emergency or Urgent Care Setting autonomously
• Demonstrable experience in telephone triage
• Previous experience in making autonomous clinical decisions.
• Able to deal effectively with highly distressed callers
• High level of IT and telephony proficiency
• Ability to utilise critical analysis skills demonstrating knowledge of differential diagnosis during assessment.
• Demonstrable commitment to continual professional development
• Recognise the importance of audit, evaluation, and Clinical Governance
NHS Pension: Secure your financial future with our comprehensive NHS pension plan.
• Initial Remote Induction & in-room mentoring: Get started seamlessly with our agile training program.
• Training and Development Opportunities: We invest in your growth and offer pathways for advancing your career.
• Flexible Contracts: Choose from full-time or part-time, with agile working
Make a Difference, Join Us! It is time for change.......
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
This advert closes on Tuesday 27 Oct 2026
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